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workhorse
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workhorse
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 31,
Visits: 116
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Hi , iclone 7 wont install . After i enter the serial it said verifying serial through the internet of something like that and then it just said that it cannot verify please check that your internet connection is working . It then said to disable firewall and then try and it still came up with the same message . Please help
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workhorse
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workhorse
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 31,
Visits: 116
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Did a windows 10 reset keeping files . Works now . BUT now trying to install chatacter creator 2.1 and asking for serial . but there is no serial available . HMMN , any help on that one ?
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wires
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Group: Forum Members
Last Active: Last Week
Posts: 5.7K,
Visits: 26.4K
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You should have received a serial number for Character Creator in the email confirming your purchase. You can also heve the serial number resent to you by clicking on the link beside CC in your user account.
Gerry
System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.
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workhorse
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workhorse
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 31,
Visits: 116
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N/A in the serial no box ? , no option to resend
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workhorse
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workhorse
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 31,
Visits: 116
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premium plus member , downloaded cc 2.1 from there but there is no serial number in the box , just installed iclone 7
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wires
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Group: Forum Members
Last Active: Last Week
Posts: 5.7K,
Visits: 26.4K
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Under Registered Products your account should show something like the image below:  Are you not seeing this information in your account?
Gerry
System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.
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wires
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Group: Forum Members
Last Active: Last Week
Posts: 5.7K,
Visits: 26.4K
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If the serial number does not show in your account, and you have not been provided with one in a Purchase Confirmation mail, then you should contact Reallusion Support directly.
Gerry
System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 5 hours ago
Posts: 22.7K,
Visits: 35.7K
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workhorse (7/3/2017)
premium plus member , downloaded cc 2.1 from there but there is no serial number in the box , just installed iclone 7 Hi... I have sent you your CC 2.1 serial number via Support. Please check my reply to find it.
Peter
Forum Administrator www.reallusion.com
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 5 hours ago
Posts: 22.7K,
Visits: 35.7K
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wires (7/3/2017)
You should have received a serial number for Character Creator in the email confirming your purchase. You can also heve the serial number resent to you by clicking on the link beside CC in your user account. Hi Gerry, Just to let you know because so many users reported not receiving the resent serial numbers, we have now implemented an option to display the serial number onscreen. It works the same way in that you click Resend but it will display onscreen as well.
Peter
Forum Administrator www.reallusion.com
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davev
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Group: Forum Members
Last Active: Last Year
Posts: 71,
Visits: 443
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workhorse (7/3/2017)
Hi , iclone 7 wont install . After i enter the serial it said verifying serial through the internet of something like that and then it just said that it cannot verify please check that your internet connection is working . It then said to disable firewall and then try and it still came up with the same message . Please help ....
Edited
7 Years Ago by
davev
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