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iClone 7 to 3DX 7 to Unity broken

Posted By gogstudios 2 Years Ago
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gogstudios
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Hi RL team.I just found a very major bug. I am disappointed by iClone 7 as I am discovering basic bugs. Here is the bug. The basic issue is that facial animation is broken when exported through 3dx to unity using FBX format. I have shared the project link below so that RL team can quickly fix it by next week as this makes 3DXchange useless until it's fixed. I am too bored to do a video showing the ruined animation. So, kindly download and see for yourself. Import the FBX in unity and see the animation for yourself and compare it to the animation in the iClone project. Why would you sell this software if it isn't ready? What kind of testing did it go through for it to be this unusable even after 6 months? I will be creating a ticket for this as well and linking that ticket to this thread.

Ticket link:
https://www.reallusion.com/FeedBackTracker/Issue/3dxchange-to-Unity-FBX-animation-broken

Replication project and fbx link:
https://drive.google.com/file/d/0B0HZ8z7uYVgZQTRGV1lUX0N5a3c/view?usp=sharing

EDIT: I created a customer ticket as well as bug report on tracker.


SkyRoads clone for Android: https://play.google.com/store/apps/details?id=com.gog.skyroads
Target Number - A math puzzle game: https://play.google.com/store/apps/details?id=com.tomag.targetNumber

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2 Years Ago by gogstudios
animagic
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You entered a ticked as I was about to suggest.




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Edited
2 Years Ago by animagic
Peter (RL)
Peter (RL)
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Thank for reporting the issue and adding it to the Feedback Tracker. Our iClone development team will urgently investigate the issue.

                                                                

Peter
Forum Administrator

www.reallusion.com


gogstudios
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Seems like iclone development team hasn't even bothered to look at this issue. 3dx 7.1 doesn't fix this issue. The ticket is unattended. Pathetic support for such critical bugs.

SkyRoads clone for Android: https://play.google.com/store/apps/details?id=com.gog.skyroads
Target Number - A math puzzle game: https://play.google.com/store/apps/details?id=com.tomag.targetNumber

vidi
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So, kindly download and see for yourself. Import the FBX in unity and see the animation for yourself and compare it to the animation in the iClone project


Can you tell me what happened, because I can't really see a difference ?


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liebe Grüße vidi
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gogstudios
gogstudios
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Zoom in on the face and compare the animations. The unity one is completely messed up. Random blendshapes are being animated. So, the animations can't be exported out of iclone using 3dxchange inspite of paying for that specific function which is all 3dxchange really is for.

SkyRoads clone for Android: https://play.google.com/store/apps/details?id=com.gog.skyroads
Target Number - A math puzzle game: https://play.google.com/store/apps/details?id=com.tomag.targetNumber

vidi
vidi
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Zoom in on the face and compare the animations. The unity one is completely messed up

Maybe I'm blind , but if you not want share more informations I have no Idea what you mean. 


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liebe Grüße vidi
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