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Error trying to create new project

Posted By Gren 7 Years Ago
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Error trying to create new project

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Gren
Gren
Posted 7 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 28, Visits: 94
Hey Guys & Gals,

I have had CTA3P for awhile but have not used until today.
And I cant use it because of error.
Every time I click File - New Project I get a popup error.

The error says "Failed to Open Project".

How do I fix this error so I can create new projects?

I am running Windows 8.1 64bit if that matters.

Please let me know.
Thanks in advance
Gren
Gren
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Gren
Posted 7 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 28, Visits: 94
Hey Guys,

I thought I would reply again instead of editing my first reply post again.

I think I have it working now and will post again in a day or two just in case I am wrong.
I will tell you the steps just so if others have problem they can try what i did.

First i am admin on my system but I opened CTA3P and set the option to run as admin.
Second I just checked my virus software and it looks like it considered CTA3P a non-trusted program.
So I manually set CTA3P and all other Reallusion software to trusted in the virus software.

At this point I tried to create new project and tried saving and it appears to work now.
Either it was Virus protection or the admin setting that seems to have fixed the issue.

Thanks for all the advice and help.
I will post again in a day or two just to confirm one last time that all is ok now.
Have a great day and weekend.
Gren



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