HI I am a new member to iClone6.43 (I think) so bare with me if this is a really dumb question. I have created my project and when I come back to it, it freezes at 44% and then says iclone 6 AP has unexpected closed. (see insert)  I thought it might be because I was still using windows 7 so I updated to windows 10 and low and behold it did it again. Would anyone suggest I reinstall the software or will it just keep my old settings and still have the same problem. I have had the problem quite a lot since buying iclone 6 but didn't have the problem when I tested it out with the freebie off the reallusion site. As I say I'm now on windows 10 using 8gb ram 1tb HD and a NVIDIA GeForce GT 610 graphics card. Which I thought was compatible for my needs. Any info would be really appreciated.



Many thanks

How many polygons did the scene have? I run into this problem all the time because IC becomes unstable after 200-300k polygons. It's a real shame - I had big plans with this software but the software limitations prevents me from doing anything epic with it.

Go to %temp%, and delete everything in there.
Then launch IC (select not to load the scene), and go into the settings/preferences and turn off all of the graphic features IE: shadows, etc.
Try launching the scene and see if it lets you load it.



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@woody173: I think your graphics card is the bottle neck. If you look at this comparison http://www.videocardbenchmark.net/gpu.php?gpu=GeForce+GT+610 you can see that it is severely underpowered. It also has only 1GB of video RAM, which is not enough for any but the simplest scenes. So I would look for an updated card. Something like a GTX960 with 4GB of VRAM or better.

With the right system iClone 6 can be very stable and handle large scenes. I have done scenes with over 500k polys; others do even more. But it is not just polygons, it's the size of high-quality textures as well, which is why you need a card with plenty of VRAM. Lots of system RAM doesn't hurt either.

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I kept having this problem as well, and I have an almost identical setup to Woody123. It helped a lot when I went to the high performance setting with Power4Gear Hybrid, this made a difference.
 

With Nvidia graphics card it is the second digit in the model number that is important. Ideally you will need a card with a second digit of at least 5 or higher. As already mentioned you really need something like an Nvidia GTX 960, 970 or 980 if you want to get the best performance out of iClone 6. You will struggle badly with the GT 610 unless you work with extremely small scenes and lower resolution textures. Sorry we can't give you better news.


                                                                

Peter
Forum Administrator

www.reallusion.com