Profile Picture

Problem with 3DXchange 6.3 installation

Posted By animagic 10 Years Ago
You don't have permission to rate!
Author
Message
animagic
animagic
Posted 10 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)

Group: Forum Members
Last Active: Last Month
Posts: 15.8K, Visits: 31.4K
I have installed, but have not been able to run 3DXchange 6.3 Pipeline. I have been able to update and run iClone and CC, but no luck with 3DX. I have done a fresh install, but that didn't do any good either. What happens is that on launch there will be three instances of 3DXchange showing in the Task Manager, but the user interface doesn't show. It is impossible to kill those instances, one has to reboot.

I had it once happen with iClone, and I fixed that be changing the temp directory to the default, but there are no settings like that for 3DX.

Fortunately, I have a laptop with the full install files for an older version of the of 3DX, and I was able to install from that, giving my 3DX 6.1 for the moment. But I do not understand why the upgrade to 6.3 didn't work. Over the years 3DX has given me very few problems. 


https://forum.reallusion.com/uploads/images/436b0ffd-1242-44d6-a876-d631.jpg

Snarp Farkle
Snarp Farkle
Posted 10 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (5.2K reputation)Distinguished Member (5.2K reputation)Distinguished Member (5.2K reputation)Distinguished Member (5.2K reputation)Distinguished Member (5.2K reputation)Distinguished Member (5.2K reputation)Distinguished Member (5.2K reputation)Distinguished Member (5.2K reputation)Distinguished Member (5.2K reputation)

Group: Forum Members
Last Active: Last Year
Posts: 770, Visits: 3.6K
@Animagic

This is the second post I've seen on 3DX 6.3 doing that, I didn't have a problem at all with the updates for 3DX or CC and CT8 opened and ran like a charm!  However I do have a problem with the iC6.3 update, after creating a test head in CT8 and sending it to CC, then closing CT8 and opened iC6 and tried to load the newly created CT8-CC actor, I get the "loading box" and watch it load to 100% and go away, but as soon as that happens the cursor just turns into the spinning circle icon and iC6 hangs, not crash but just hangs and no avatar is loaded. 

Now the strange part is that it doesn't trigger the windows end process box until several minutes go by and I click a couple times somewhere on the scene!  I even let it go for 30 minutes once while I was doing other things and when I went back to it the spinning cursor was still there.  I should mention that when I click on the scene I get the "White Screen Of Crash" and it will stay like that until I click on the "iC6 close button" and thats when the windows end process box appears and I can click the end process button. 

Anyways to keep this short, after several restarts and reinstalling the update I'm still unable to load any actors at all, I can however load props and such, animate them and all that.  I put a support request in but don't expect to hear from them till monday, if anyone has any tricks up their sleeves to remedy this I'd appreciate a heads up.



Dell XPS 8900, Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz, 3408 Mhz, 4 Core(s), 8 Logical Processor(s), 16 GB RAM, - 4 GB GeForce GTX 745, NVIDIA compatible.
Acer Aspire V Nitro Laptop,  2.5GHz Intel Core i5-7300HQ processor with 6MB cache,  256GB solid state drive, 16GB Ram,  4 GB NVIDIA GeForce GTX 1050 Ti graphics.




Reading This Topic