I have tried to open a support ticket several times and never get a response about it. I purchased the Cartoon Solutions Character Pack 2 and when I try to install it, I get this error.
Content pack ID:ACR100CIENU011720110915007
The registered CrazyTalk Animator and content pack records do not match. Please go to http://www.reallusion.com/support.asp to contact Reallusion customer support.
Well, I tried to open several support tickets and get no ticket number back. I tried to contact support directly and get an automated answer back that says to open a support ticket. I kinda like CrazyTalk Animator but I am not so sure I going to continue with it if this is what the support is like.
I even contacted CartoonSolutions (and they responded back in two hours), but they were unable to help. They think it is DRM related.
Anyone see this before or know of a way to contact support? It be nice if I could use the product that I paid $149 for.
That's the best part of this, my customer order info says that I paid $99 for it and instead of calling it G:Cartoon_Solutions_Combo_Props_Background_Character pack, they call it C:Cartoon_Solutions_Combo_Props_Background_Character pack. What's with that?
Tim