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| | | Newbie
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Last Login: 10/21/2009 11:25:32 AM
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| When I try to download the codec to output to MP4, the system just hangs.
I need the MP4 codec ....
What do I do?
Chris |
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Tutor
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| You shouldn't need to download any additional codecs. The codec is included and MP4 video can be outputted directly from Crazytalk 5. You should install Quicktime if you haven't already so that you can play back MP4 videos.
Peter Edwards
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| | | Newbie
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Last Login: 11/15/2009 8:05:53 AM
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| When I try to output to MP4, I'm asked to activate the MP4 codec. When I do that in the browser that pops up, I continually get an error message when accessing the http://www.reallusion.com/ExporterActivation/activation.aspx page.
Could someone please look into this - I need MP4 pretty badly...
Thanks,
Fred |
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| fredlunau (10/22/2008)
When I try to output to MP4, I'm asked to activate the MP4 codec. When I do that in the browser that pops up, I continually get an error message when accessing the http://www.reallusion.com/ExporterActivation/activation.aspx page.
Could someone please look into this - I need MP4 pretty badly...
Thanks,
FredHi Fred, I just tested the activation system and it appears to be working ok now. A couple of things to remember. Please make sure you login with the same account that Crazytalk is registed to. This is very important. Then follow the steps precisely and it should work ok. If you continue to have problems you can contact support for further help.  http://www.reallusion.com/CustomerSupport/User/QForm.aspx.
Peter Edwards
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| | | Newbie
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Last Login: 3/22/2009 1:20:00 PM
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| | I have the same problem. After clicking to activate, it opens IE and it just stays at "Webiste found. Waiting for reply..." and never comes up. It's been doing this for 24 hours now. Frustrating. |
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Tutor
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| mark (3/22/2009)
I have the same problem. After clicking to activate, it opens IE and it just stays at "Webiste found. Waiting for reply..." and never comes up. It's been doing this for 24 hours now. Frustrating.Hi Mark, There is a problem with the activation page at the moment. I'll look into it. It should be fixed soon. Apologies for the inconvenience.
Peter Edwards
Forum Administrator http://twitter.com/iclonedaily |
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