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| | | Newbie
Group: Forum Members
Last Login: 8/14/2009 11:43:30 PM
Posts: 2, Visits: 8 |
| I don't know why they want to go the refund route either.
The response I got on my ticket was:
We have double-checked your order: 289206065. It indeed is "iClone 3 PRO + 3DXchange 2 + Backup CD - iClone 3 PRO Edition". And in your purchase information in our database, there does have an oroder is "CrazyTalk 6 PRO + Animation ToolBox".
As you can see (once you decode the bizarre grammar) , they seem to be saying that I ordered the wrong product, and that I ordered the right product. (As the process required the entry of my CT serial number, I would expect that entering the wrong product wasn't very likely.)
I have to confess, that my frustration level is pretty high at this moment, so I'm going to just step back from this for the day.
I appreciate your concern.
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