[Archive] Motiion Editor Crashing

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[Archive] Motiion Editor Crashing Expand / Collapse
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Posted 10/11/2007 1:55:29 AM
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Bobo or Alan - if you guys find out whats what could you post the solution here?

thanks,
D
Post #707
Posted 10/11/2007 1:55:44 AM
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** malfunction...
thnx for trying to help me but I have all part of that properly installed in my PC..And another software which I used for video creating workin' fine without any problems (progr. like Pinnacle Edition,Poser...etc.)..

But if nothing of that helped me I will install my Windows again like fresh install into formated HD than will install all software what I need for (my bussines) and sure, again I will install iClone...

Than...we will see what happend...I don't have any another idea what I can do about (with) that problem.
Today I was send my e-mail to "support@reallusion.com" with all part which thay need to see what happend (like dxdiag..snapshout...)....

thnx...see y mate !
Post #708
Posted 10/11/2007 1:55:59 AM
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Hi bobo,

Got your mail and replied. Please take a look and I need some further info. Thanks.
Post #709
Posted 10/11/2007 1:56:25 AM
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Hi,
I have similary problem. iClone Motion Editor 2.1 (2007-07-03 release) don't work and restart system after clossing.
I use WinXP, card: Intel X3000 128mb.



Another MultiMedia editors working correctly.
Anybody can help me?

Regards
Arnold
Post #710
Posted 12/12/2007 4:54:56 PM
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Has anyone figured out what's causing this issue? I'm pretty interested in iClone, but it's too pricey to plop down the cash without testing damn near every aspect I can... and since the basic motion parameters included don't nearly cover what I'd like, I need to get an idea of how hard it is to edit my own motions... but every time I load the motion editor, it locks and gives me an error...
Post #2342
Posted 2/28/2008 9:24:43 PM
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I'm having a problem also with the motion editor crashing my system. When ever I have the edit button pressed in, if I click in the 3d viewer window on the dummy my system locks up and auto reboots. I've double checked to make sure I have DX updated, and I've made sure my video card drivers were up to date, and neither had any effect on this problem. It happens every time as soon as I click in that window with the edit button enabled. If I don't have the edit button enabled I can click in that window with out any issues. I'm currently on the 15 day trial, and I would like to figure out the cause of this problem before I purchase the full version. Thanks,

James

Post #3407
Posted 2/29/2008 9:06:43 PM


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jman64 (2/28/2008)
I'm having a problem also with the motion editor crashing my system. When ever I have the edit button pressed in, if I click in the 3d viewer window on the dummy my system locks up and auto reboots. I've double checked to make sure I have DX updated, and I've made sure my video card drivers were up to date, and neither had any effect on this problem. It happens every time as soon as I click in that window with the edit button enabled. If I don't have the edit button enabled I can click in that window with out any issues. I'm currently on the 15 day trial, and I would like to figure out the cause of this problem before I purchase the full version. Thanks,

James

Hi James,

Which graphics card are you using, and is it a laptop or desktop? If you are using an onboard graphics chip with shared memory this can sometimes cause problems.

Pete

 

                                                                

Peter Edwards
Forum Moderator

iClone Daily Blog

Post #3430
Posted 3/1/2008 2:23:23 PM
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I'm using an Asus ATI 3870 512meg video card with the latest 8.2 catalyst drivers. I have tried a couple recent version of the catalyst drivers ( back to the 7.11's) with identical results. I tried uninstalling and reinstalling iClone but also had the same result. Being that I have isolated the crash to clicking in the motion editors 3d view window, and only when the edit button is pressed, I thought perhaps I had a corrupted .dll or something but the reinstall didn't help.

My computer is a freshly built XP pro desktop system, thats had all the Microsoft updates installed, and it's been running flawlessly except for this crash in the motion editor. I really like what I see in iClone, I just can't justify spending the money until I can figure out the cause of these crashes.

Post #3441
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