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diman2

Posted 7/28/2008 5:39:18 PM

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Group: Forum Members
Last Login: 11/16/2008 4:17:56 PM
Posts: 79, Visits: 234

this may sound silly but i have my iclone and 3dexchange under one email and my ct5 face filter and others under my other email and want to combine the two on one can i do this under edit profile or is the process not worth the time. i prefer to just use my main email from back when i used its me. thanks for your time

Post #6333

Peter Edwards

Posted 7/29/2008 3:38:08 PM

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Group: Moderators
Last Login: Yesterday @ 11:10:37 PM
Posts: 1,621, Visits: 2,795

You could try and change the email adress under Edit Profile to match the original one but it may well throw up a message telling you that this address is already in use. Other than that I think all you could do is contact support and ask for them to update your details in the database.

Peter Edwards
Forum Moderator

iClone Daily Blog

Post #6384

gizmo

Posted 7/30/2008 4:33:37 AM

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Group: Forum Members
Last Login: Yesterday @ 2:59:02 PM
Posts: 139, Visits: 205

Hi diman.
I had the same problem you have and contacted customer support as Peter suggested. It was sorted within two days as they simply merged the two accounts.

Cool

gizmo

Post #6418

diman2

Posted 7/30/2008 5:06:32 PM

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Group: Forum Members
Last Login: 11/16/2008 4:17:56 PM
Posts: 79, Visits: 234

thanks guys i will contact them.

Post #6443

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