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Tutor
Group: Administrators
Last Login: Yesterday @ 1:51:12 AM
Posts: 729, Visits: 1,715 |
| Before you want to send a request to our support team, please include the info below to help us know your problem better.
http://www.reallusion.com/CustomerSupport/User/QForm.aspx
How to Screen Capture
1. Press the "print screen" in your keyboard
2. Click "paint" from the "start menu" -> "programs" -> "accessories"
3. Click "paste" in the "edit" toolbar
4. Save the file
How to generate dxdiag.txt
1. Select the "Start" menu, click "run"
2. input "dxdiag" and click "ok"
3. It will check your system for a while, after finish, click "save all information"
4. Save "DxDiag.txt".
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Visconti
Forum Moderator
Reallusion, Inc.
http://forum.reallusion.com
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