Iclone 2.5 issues with opening created files

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Iclone 2.5 issues with opening created files Expand / Collapse
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Posted 2/22/2008 3:49:49 PM
Newbie

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Group: Forum Members
Last Login: 5/7/2008 6:05:21 PM
Posts: 4, Visits: 23
I bought 35 seats for a high school classroom lab. I have a number of students who will create a file and try to save this file. Iclone crashes and gives them the send/dont send to microsoft pop up. Also sometimes they can save the file fine, but the next day when they try to open the file the software says its corrupt.

Win XP pro enviornment, in a typical domain setup. Temp files saved on the C: drive, but the actual iclone file is on a server.

If I have it configured wrong, let me know.... otherwise this may have been a huge waste of money.
Thanks,
mizzy
Post #3305
Posted 2/22/2008 11:00:56 PM


Tutor

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Group: Moderators
Last Login: Today @ 8:56:49 PM
Posts: 1,624, Visits: 2,791
Hi,

Sorry to hear about your problems with iClone.

In this case I think you would be best to contact Technical Support directly who should be able to help you resolve this issue for you.

 http://www.reallusion.com/CustomerSupport/User/QForm.aspx

 

                                                                

Peter Edwards
Forum Moderator

iClone Daily Blog

Post #3313
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