Installation Problems

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Installation ProblemsExpand / Collapse
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Posted 11/12/2009 8:39:34 AM
Newbie

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Group: Forum Members
Last Login: 11/25/2009 7:41:11 AM
Posts: 2, Visits: 25
I am using Win XP Pro with all updates installed.

I've just purchased CrazyTalk6 from the website. I've downloaded it, completed online registration of the product, etc. When I try to install the product, I enter my name and code and agree to the terms. When I click on next, I receive the following error.



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verification error.GIF (7 views, 12.05 KB)
Post #31913
Posted 11/12/2009 9:59:11 PM


Tutor

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Group: Administrators
Last Login: Yesterday @ 10:17:15 PM
Posts: 3,753, Visits: 6,225
Hi Dave,

I'm sorry to say that there have been some technical issues today that prevented account login and verification of serial numbers. These problems should be resolved very soon now.

Sincere apologies for the inconvenience caused during this downtime.

 

                                                                

Peter Edwards
Forum Administrator

http://twitter.com/iclonedaily

Post #31970
Posted 11/12/2009 10:17:28 PM


Tutor

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Group: Administrators
Last Login: Yesterday @ 10:17:15 PM
Posts: 3,753, Visits: 6,225
UPDATE:

The server problems have now been resolved. Please let me know if you continue to have problems.

Thanks for your patience.

 

                                                                

Peter Edwards
Forum Administrator

http://twitter.com/iclonedaily

Post #31973
Posted 11/13/2009 7:20:06 AM
Newbie

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Group: Forum Members
Last Login: 11/25/2009 7:41:11 AM
Posts: 2, Visits: 25
After reading the explanation about your servers and the suggestion that I retry, I tried again to install however, I was given the same error message. This is as of 13 Nov 09 07:30 EST.

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