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Newbie
Group: Forum Members
Last Login: 9/21/2007 11:02:48 AM
Posts: 1,
Visits: 19
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I today purchased and installed Effects 3D Studio Edition. When i try and use some of the animations it says - animation file does not exist, please try again.... this happens with over half the animations . I've downloaded 4 resource packs for it.
One other thing, when I click on help and then About Effects 3D it says Standard Edition but i paid for the studio edition.
If anyone can give me any advice on this matter i'd be grateful. David
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Tutor
Group: Administrators
Last Login: Today @ 7:59:28 AM
Posts: 497,
Visits: 1,185
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Hi, bamboo36
We are sorry to hear about that.
Since this issue has to be verified through our support system, we suggest you post the same message to the support form.
http://www.reallusion.com/CustomerSupport/User/QForm.aspx
Also, please provide your e-mail address & order ID to the form, therefore, the support team can help you effectively.
Thanks
Visconti
______________________________________________________
Visconti
Forum Moderator
Reallusion, Inc.
http://forum.reallusion.com
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