A couple of problems I'm having in iClone4

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A couple of problems I'm having in iClone4Expand / Collapse
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Posted 10/28/2009 2:32:32 PM


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Hey Everybody

I moved my content into my iClone4 folder and checking everything out and out of all of my characters I have, I tried to use Dark Wizard Molech and his head won't move from the center spot, but his body will. When I move his body, his neck strectches (see photo) and the eyes seem to stay with the body.

Also....I was looking at my Rock Band content and I couldn't use the Rock Band hand animations where it makes them appear to be playing their instruments. Anyone have the same issue? Wonder what can be done to correct it?

I sent a message already to tech support but just wondering if anyone else has had this problem or posted these same issues in the forum.

Thanks.
STEVE

Post #30296
Posted 10/28/2009 2:45:29 PM


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I have the same problem with Dark Wizard also.

  

Post #30298
Posted 10/28/2009 4:25:15 PM


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I 'm afraid there is an issue with this character. The content team are looking into these issues and hopefully it won't be too long before a fix is available.

 

                                                                

Peter Edwards
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iClone Daily Blog

Post #30307
Posted 10/28/2009 7:09:46 PM


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eeeek just in time for halloween




Post #30325
Posted 10/29/2009 7:07:30 AM


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LOL! talk about sticking your neck out, seriously though this is a great character and I hope RL fix him up soon.

 
MERRY CHRISTMAS
Post #30362
Posted 11/3/2009 1:35:03 AM


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steve3416 (10/28/2009)
Hey Everybody

I moved my content into my iClone4 folder and checking everything out and out of all of my characters I have, I tried to use Dark Wizard Molech and his head won't move from the center spot, but his body will. When I move his body, his neck strectches (see photo) and the eyes seem to stay with the body.

Also....I was looking at my Rock Band content and I couldn't use the Rock Band hand animations where it makes them appear to be playing their instruments. Anyone have the same issue? Wonder what can be done to correct it?

I sent a message already to tech support but just wondering if anyone else has had this problem or posted these same issues in the forum.

Thanks.
STEVE

Hi Steve,

V4.02 patch can solve this problem, and it has released already, please try to upgrade your iClone to the latest version. In addition, we suggest upgrading the graphics card driver to the latest version.


If the problem persists, you can utilize “Support Form”: (http://www.reallusion.com/CustomerSupport/User/QForm.aspx) to contact us.


Yours sincerely,

Mick
Technical Support
Reallusion Inc.
www.reallusion.com

Post #30774
Posted 11/3/2009 2:31:04 PM


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Mick (11/3/2009)
steve3416 (10/28/2009)
Hey Everybody

I moved my content into my iClone4 folder and checking everything out and out of all of my characters I have, I tried to use Dark Wizard Molech and his head won't move from the center spot, but his body will. When I move his body, his neck strectches (see photo) and the eyes seem to stay with the body.

Also....I was looking at my Rock Band content and I couldn't use the Rock Band hand animations where it makes them appear to be playing their instruments. Anyone have the same issue? Wonder what can be done to correct it?

I sent a message already to tech support but just wondering if anyone else has had this problem or posted these same issues in the forum.

Thanks.
STEVE

Hi Steve,

V4.02 patch can solve this problem, and it has released already, please try to upgrade your iClone to the latest version. In addition, we suggest upgrading the graphics card driver to the latest version.


If the problem persists, you can utilize “Support Form”: (http://www.reallusion.com/CustomerSupport/User/QForm.aspx) to contact us.

Hi Mick.

Just for info ...not a huge issue, whilst everything else seems to be OK the head issue with this character is not resolved for me. (After patch install and latest version driver).

Might be a movie there maybe . . .

gizmo

Post #30855
Posted 11/3/2009 8:31:11 PM


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Dang Giz... looks like wiz needs to stay out of the medicine cabinet!

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Post #30904
Posted 11/3/2009 11:06:19 PM


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At least the shadow for the character works correctly


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Post #30924
Posted 11/4/2009 4:33:19 AM


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warlord (11/3/2009)
Dang Giz... looks like wiz needs to stay out of the medicine cabinet!

. . . but thats all I've got.

Never mind I've found a workaround.

gizmo

Post #30942
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