Saving error CT6 Pro

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Saving error CT6 ProExpand / Collapse
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Posted 10/9/2009 8:12:52 AM
Newbie

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Group: Forum Members
Last Login: 11/8/2009 2:20:42 PM
Posts: 10, Visits: 16
hi,
I'm using vista P2 family premium and upgraded from CT to CT 6 Pro.
I wanted to save a file I just opened, made NO modif, just clicked "save", same name, same file, same folder, but got message : "error saving project file- pls check your access right to the file, or change the temporary folder path in preferences settings".
I tried that, but still doesn't work. I changed the filename, no difference.
Most of my other files are being able to be saved, some aren't
any idea
thks
alain


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ct6pro2.jpg (10 views, 21.22 KB)
Post #27825
Posted 10/19/2009 4:53:21 AM
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Group: Forum Members
Last Login: 11/8/2009 2:20:42 PM
Posts: 10, Visits: 16
hi,
nobody can help as it's a very annoying problem
thks
alain
Post #29085
Posted 10/19/2009 8:53:03 PM


Tutor

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Group: Administrators
Last Login: Today @ 6:13:56 PM
Posts: 3,322, Visits: 5,640
Hi Alain,

Where are you saving the file too? The location of your custom content should be in an unprotected folder, not a system folder like Program Files. Which location did you choose for your custom content to be saved in? It sounds like you are trying to save to a folder you don't have the required permissions.

Also are you logged in with Administrator privileges?

 

                                                                

Peter Edwards
Forum Moderator

iClone Daily Blog

Post #29216
Posted 10/21/2009 5:05:45 AM
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Last Login: 11/8/2009 2:20:42 PM
Posts: 10, Visits: 16
Hi Pete,
as I explained previously I want to save in the same folder where my projects are which is the default one :
1 ) C:\Users\Public\Documents\Reallusion\Custom\CrazyTalk 6 Custom\Project\ac.ctp (about 5 Mo)
For instance this project ac.ctp , I can open it and save it 20 times, no worries, in the same folder.
2 ) C:\Users\Public\Documents\Reallusion\Custom\CrazyTalk 6 Custom\Project\french.ctp (about 19 mo)
I can open it, impossible to save in the same folder, even if I just open it and save it straight on, without any modifications.
3) Of couse I run as an admin.
4 ) for instance I open the frog (french humor!) as a new model, I can save it in ths default folder, and open it, and save it again.......I can add scripts ans save it

So it seems to happen on certain files, but why???
cordialement
merci
alain
Post #29383
Posted 10/21/2009 9:55:28 AM


Tutor

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Group: Administrators
Last Login: Today @ 6:13:56 PM
Posts: 3,322, Visits: 5,640
Hi Alain,

As everything appears to be correct with your system, please contact Technical Support so they can help you further with this issue. Please try and supply the requested files so they can check your system for possible causes.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

Thanks.

 

                                                                

Peter Edwards
Forum Moderator

iClone Daily Blog

Post #29421
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