Finding Upgrade Offers, Bonus Content etc.

Reallusion Forum
Reallusion Home      Members   Calendar   Who's On
Welcome Guest ( Login | Register )
      


<<123>>

Finding Upgrade Offers, Bonus Content etc.Expand / Collapse
Author
Message
Posted 10/5/2009 3:42:03 PM


Veteran

VeteranVeteranVeteranVeteranVeteranVeteranVeteranVeteran

Group: Forum Members
Last Login: 3/15/2010 9:40:00 PM
Posts: 191, Visits: 1,225
Hello Peter, I have also not been able to get the upgrade.  No email. Nothing.

Do you have any idea how long it will take? 

Post #27320
Posted 10/5/2009 7:01:59 PM


Tutor

TutorTutorTutorTutorTutorTutorTutorTutor

Group: Administrators
Last Login: Yesterday @ 9:58:41 PM
Posts: 3,803, Visits: 6,303
charles_avanti (10/5/2009)
Peter,

The Reallusion Premium member update page says:

iClone 4 Pro +free bonus "Flowing skirt Element vol. 1"  BUT, the photo and description shows and describes the "Hair design Elements".

So, which is the free bonus?

To the best of my knowledge it is Flowing Hair Elements Volume 1 that is the free bonus pack. I believe the mention of the Skirt pack is a typo. I'll clarify this though to be sure.

Thanks for bring it to our attention.

EDIT: The free bonus is the Flowing Hair Elements pack. The error has now been corrected.

 

                                                                

Peter Edwards
Forum Administrator

http://twitter.com/iclonedaily

Post #27345
Posted 10/5/2009 7:06:26 PM


Tutor

TutorTutorTutorTutorTutorTutorTutorTutor

Group: Administrators
Last Login: Yesterday @ 9:58:41 PM
Posts: 3,803, Visits: 6,303
Teviniii (10/5/2009)
Hello Peter, I have also not been able to get the upgrade.  No email. Nothing.

Do you have any idea how long it will take? 

Hi Teviniii,

The release of iClone4 was late in the day for the team in Taipei. It may be that the email notifications of upgrades has been delayed and may be sent tomorrow.

I'll check the status with the team and get back to you. Apologies for the delay.

 

                                                                

Peter Edwards
Forum Administrator

http://twitter.com/iclonedaily

Post #27346
Posted 10/5/2009 8:01:18 PM
Newbie

NewbieNewbieNewbieNewbieNewbieNewbieNewbieNewbie

Group: Forum Members
Last Login: 3/14/2010 1:48:28 AM
Posts: 15, Visits: 189
iam try to buy ic4 and i go to my account to Upgrade 3 to 4 and i but all my Credit Card Information but i get this Message


Digital River GmbH (element 5) is the seller of the products in your shopping cart and your contractual partner.
Legal Notice - Privacy Statement - Terms and Conditions

Copyright © 2009 Digital River GmbH
Post #27355
Posted 10/5/2009 8:09:34 PM


Tutor

TutorTutorTutorTutorTutorTutorTutorTutor

Group: Administrators
Last Login: Yesterday @ 9:58:41 PM
Posts: 3,803, Visits: 6,303
motareiffi (10/5/2009)
iam try to buy ic4 and i go to my account to Upgrade 3 to 4 and i but all my Credit Card Information but i get this Message


Digital River GmbH (element 5) is the seller of the products in your shopping cart and your contractual partner.
Legal Notice - Privacy Statement - Terms and Conditions

Copyright © 2009 Digital River GmbH

Digital River (Element 5) is indeed the seller for Reallusion products. What exactly is the problem you are having. Are you having problems with getting your credit cards accepted?

 

                                                                

Peter Edwards
Forum Administrator

http://twitter.com/iclonedaily

Post #27357
Posted 10/5/2009 11:29:48 PM
Newbie

NewbieNewbieNewbieNewbieNewbieNewbieNewbieNewbie

Group: Forum Members
Last Login: 3/14/2010 1:48:28 AM
Posts: 15, Visits: 189
is no problem with my cridit card brother itray other cridts i get Same problem
Post #27390
Posted 10/5/2009 11:50:48 PM
Newbie

NewbieNewbieNewbieNewbieNewbieNewbieNewbieNewbie

Group: Forum Members
Last Login: 3/14/2010 1:48:28 AM
Posts: 15, Visits: 189
i get no problem  now every thing ok

tanks

Post #27391
Posted 10/6/2009 10:38:00 AM
Newbie

NewbieNewbieNewbieNewbieNewbieNewbieNewbieNewbie

Group: Forum Members
Last Login: 2/15/2010 10:24:26 PM
Posts: 2, Visits: 24
I purchased "Power Bundle III" that "free upgrade iClone 4" in a special offer page.
How can I get iClone 4? Is an email going to reach me?
Thank you.
Post #27432
Posted 10/6/2009 10:34:34 PM


Tutor

TutorTutorTutorTutorTutorTutorTutorTutor

Group: Administrators
Last Login: Yesterday @ 9:58:41 PM
Posts: 3,803, Visits: 6,303
mackey (10/6/2009)
I purchased "Power Bundle III" that "free upgrade iClone 4" in a special offer page.
How can I get iClone 4? Is an email going to reach me?
Thank you.

You should soon receive an email with your serial and download link for iClone4. Remember to keep a check on your spam or junk folders in case the email gets filtered into one of these.

If you haven't received your email within a couple of days, please contact support who will help you with this. You can use the support form below to contact them.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx.

 

                                                                

Peter Edwards
Forum Administrator

http://twitter.com/iclonedaily

Post #27497
Posted 10/7/2009 8:21:51 AM
Newbie

NewbieNewbieNewbieNewbieNewbieNewbieNewbieNewbie

Group: Forum Members
Last Login: 2/15/2010 10:24:26 PM
Posts: 2, Visits: 24
An email arrived and thanks you.
Post #27547
« Prev Topic | Next Topic »

<<123>>

Reading This TopicExpand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: Admin, Visconti, Peter Edwards, Spider, JMartin, Phil_20090922184357260, julia - reallusion

PermissionsExpand / Collapse

All times are GMT -5:00, Time now is 12:19am

Powered By InstantForum.NET v4.1.4 © 2010
Execution: 0.266. 10 queries. Compression Enabled.