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Finding Upgrade Offers, Bonus Content etc.

Posted By Peter (RL) 16 Years Ago
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Teviniii
Teviniii
Posted 15 Years Ago
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Hello Peter, I have also not been able to get the upgrade.  No email. Nothing.

Do you have any idea how long it will take? 

Peter (RL)
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charles_avanti (10/5/2009)
Peter,

The Reallusion Premium member update page says:

iClone 4 Pro +free bonus "Flowing skirt Element vol. 1"  BUT, the photo and description shows and describes the "Hair design Elements".w00t

So, which is the free bonus?Wink

To the best of my knowledge it is Flowing Hair Elements Volume 1 that is the free bonus pack. I believe the mention of the Skirt pack is a typo. I'll clarify this though to be sure.

Thanks for bring it to our attention.

EDIT: The free bonus is the Flowing Hair Elements pack. The error has now been corrected.

                                                                

Peter
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Peter (RL)
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Teviniii (10/5/2009)
Hello Peter, I have also not been able to get the upgrade.  No email. Nothing.

Do you have any idea how long it will take? 

Hi Teviniii,

The release of iClone4 was late in the day for the team in Taipei. It may be that the email notifications of upgrades has been delayed and may be sent tomorrow.

I'll check the status with the team and get back to you. Apologies for the delay.

                                                                

Peter
Forum Administrator

www.reallusion.com


motareiffi
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iam try to buy ic4 and i go to my account to Upgrade 3 to 4 and i but all my Credit Card Information but i get this Message


Digital River GmbH (element 5) is the seller of the products in your shopping cart and your contractual partner.
Legal Notice - Privacy Statement - Terms and Conditions

Copyright © 2009 Digital River GmbH
Peter (RL)
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motareiffi (10/5/2009)
iam try to buy ic4 and i go to my account to Upgrade 3 to 4 and i but all my Credit Card Information but i get this Message


Digital River GmbH (element 5) is the seller of the products in your shopping cart and your contractual partner.
Legal Notice - Privacy Statement - Terms and Conditions

Copyright © 2009 Digital River GmbH

Digital River (Element 5) is indeed the seller for Reallusion products. What exactly is the problem you are having. Are you having problems with getting your credit cards accepted?

                                                                

Peter
Forum Administrator

www.reallusion.com


motareiffi
motareiffi
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is no problem with my cridit card brother itray other cridts i get Same problem
motareiffi
motareiffi
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i get no problem  now every thing ok

tanks

mackey-j
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I purchased "Power Bundle III" that "free upgrade iClone 4" in a special offer page.
How can I get iClone 4? Is an email going to reach me?
Thank you.
Peter (RL)
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mackey (10/6/2009)
I purchased "Power Bundle III" that "free upgrade iClone 4" in a special offer page.
How can I get iClone 4? Is an email going to reach me?
Thank you.

You should soon receive an email with your serial and download link for iClone4. Remember to keep a check on your spam or junk folders in case the email gets filtered into one of these.

If you haven't received your email within a couple of days, please contact support who will help you with this. You can use the support form below to contact them.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx.

                                                                

Peter
Forum Administrator

www.reallusion.com


mackey-j
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An email arrived and thanks you. Smile



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