Hi.

For 3 days now I'm not able to download content I purchased at the marketplace.
When I execute the file I get a pop up error...

"The program can't start because MSVCR120.dll is missing from your computer.
Try reinstalling the program to fix this problem."

I've redownloaded the marketplace file at least a dozen times.
The PC file IS NOT missing and I'm not having trouble with any other downloads.
It's only the marketplace downloader, and it's happening with all my inventory.

There seems to always be some kind of problem with this downloader.

- Mo' Millis  

Official Mo' Millis | Music & Animation

American rock musician and award winning songwriter.
3D photorealistic album art, posters, and tee shirt prints for independent artists.
Founder and composer of Scene Music. Certified animation content DEVeloper.

I know this one!!!

The answer is in this post: https://forum.reallusion.com/FindPost229457.aspx

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iClone 7... Character Creator... Substance Designer/Painter... Blender... Audacity...
Desktop (homebuilt) - Windows 10, Ryzen 9 3900x CPU, GTX 1080 GPU (8GB), 32GB RAM, Asus X570 Pro motherboard, 2TB SSD, terabytes of disk space, dual  monitors.
Laptop - Windows 10, MSI GS63VR STEALTH-252, 16GB RAM, GTX 1060 (6GB), 256GB SSD and 1TB HDD

[RESOLVED] I did this upgrade twice, and once manually deleted and replaced it.
But only with the x64 download (because that's what my PC is).

I'm not sure why you would need to do this for x86..?? Thinking of it now I guess you do run
32-bit programs on a 64-bit system though.

In any case that was the solution--in a nutshell. You need to upgrade both x64 and x86 files if you have a 64-bit system.

You sure did know that one @justaviking!!

Thanks a bunch for the help.

- Mo' Millis  

Official Mo' Millis | Music & Animation

American rock musician and award winning songwriter.
3D photorealistic album art, posters, and tee shirt prints for independent artists.
Founder and composer of Scene Music. Certified animation content DEVeloper.

I'm glad it helped.  And thank you for your additional clarifications.

I certainly cannot take much credit though.  I am standing on the shoulders of giants; bluemidget and animagic.  I knew the answer because they recently helped me.  I'm simply passing it on. 

For what it's worth, I did report this in the "Issues" forum for iClone 6.

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iClone 7... Character Creator... Substance Designer/Painter... Blender... Audacity...
Desktop (homebuilt) - Windows 10, Ryzen 9 3900x CPU, GTX 1080 GPU (8GB), 32GB RAM, Asus X570 Pro motherboard, 2TB SSD, terabytes of disk space, dual  monitors.
Laptop - Windows 10, MSI GS63VR STEALTH-252, 16GB RAM, GTX 1060 (6GB), 256GB SSD and 1TB HDD