double post

Not available outside the US of A.
Maybe I can ask my brother to buy it.
But that bundle for 299usd was a good deal.

It is in the reallusion store.
I purchased it, less than 4 hours ago. And I live in Norway.
Go to the "3dexchange family" section.

And I agree, it is not clear at all, that you need iClone 5 for it to work.
Well, it will be exciting to see how supportive Reallusion is now, when I claim money back for some items.

-Ingvar

Is the refund through customer service support or is there a webpage we can fill out to initiate a refund? I think I'll refund 3dx pro and get the bundle instead if its available.

Some more people having problems with 3dx and IC6.
https://forum.reallusion.com/Topic220888-281-1.aspx
https://forum.reallusion.com/Topic220126-281-1.aspx

I think it would be much easier for RL to edit the 3dx page and make a sticky here than deal with the refunds coming their way.

I do believe it is still available at DAZ 3D too.
As I suggested to a user on the DAZ forum, contact Reallusion customer support, we cannot speculate on what deals or refunds are available to an induvidual on a public forum but since it is not said in store 3DX5 will not work for importing to iC6 without purchasing iC5 some sort of refund or discount etc may be negotiable but it would be on an induvidual basis nobody else would be privvy to or can assume.
A 30 day return policy is in place.

Thanks Wendy. I have a support ticket regarding 3dx in process for a couple of days now. This is not an easy fix I guess unless they give us Iclone 5 for free. A stripped down version would be fine just to enable those features on 3dx to work.

Hi Wendy, you started it all!
I purchased iClone, having looked at your videos

Now, I have a complicated refund issue with RL..
1) Bought 3dx standard because web page says is supports FBX animations. It does not. Need refund.
2) Bought 3dx pro because web page says i is supported by iClone 6. Well, it is but the web page does not say you also need iClone 5.
3) Bought the iCLone5 + 3dx pipeline for 2) to work.

I am unsure about what I shall claim refunded, apart from item 1, which is obvious.

When all this is said, it is money out of the window for me (5-600$). Because 3dx does export / import neither terrain meshes, nor cameras. So unbelievable silly. And disappointing.
Why can't it do that? DAZ Studio does it! DAZ Studio is an excellent companion to my main tool, Cinema 4D. And I had thought iClone would become too. 3dxchange.. no exchange of the scene objects I am interested in!! The application is aged, very aged. If anyone knows that 3dx 6 will support cameras and terrain meshes, please tell me! Because then I can upgrade, and live with and somehow accept my purchased tools.

-Ingvar

sorry 5 will not do cameras
terrains you can sort of in icllone using carrara heightmaps not quite the same
who knows what 6 will do, not me, I am just a user
all you can do is return stuff and kick up a stink if made complicated

Actually, IClone-3DX design is not very backward. It is just...different. Some might even argue "original and cutting edge in its class". IClone wasn't designed as a 3D modelling/ animation application like C4D. It was designed like a game, for "advanced gamers turned CG directors". You want asset, buy from store. For the serious directors who make their own assets, they sell 3DXchange, an "asset importer" for the main game IClone.

That was the product design at the start = A Game + Asset Importer. And that's my explanation for the "missing standard features issues" we have today.

Daz Studio is closer to "normal" 3D tools. It was not designed for real-time animation rendering. But for posing still frames.

Carrara is closest to "everything in one". Except real time preview sucks, and also no PhysX.

But I get what you're saying. Either the tool is usable for you, or it is not. 3DXChange6 really needs to hyper-compensate for IClone's "expensive game" non-pro beginning, in applinking, modelling, sculpting and key-able animation.




  >>> Indie Generalist modeler-rigger-animator <<< Hardware: AlienWare i7-HK 32G GTX1080 2T-SSDs BenqSW320 Wacom-Intuous 3Dconnexion ||| Software: IC6 Pipeline - CTA3 Pipeline - ATK2 - Indigo ||| Zbrush4R8. Blender 2.79. DazStudio 4.9. Carrara. Poser. Octane.

Bellatrix,
in the mean time I have found iClone to be quite usable. I animate the camera in Cinema 4D, attach a cube to the camera, then export it as FBX. 3dxchange will then open the FBX, and convert it to iProp as usual. Now, the camera does not appear. But the animated cube does! So I link a new camera in iClone to the cube, and somehow I can achieve what I want.

When it comes to for what each application originally is made, times are changing, and 3D apps now overlap to a great extent. It is a pity 3dxchange cannot also import the camera, because that would have been very easy, as long as it imports the animated cube. And the imformation is there, in the FBX file.

Nevertheless, iClone make beautiful botanical renderings, and I will us this feature in iClone for what it is worth! As much as possible!

-Ingvar