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| | | Newbie
Group: Forum Members
Last Login: 11/17/2009 4:28:12 AM
Posts: 6, Visits: 17 |
| just purchased stuff for over 300 dollar and cannot install any of it, as usual.
This time, the error message is "iClone not found on you PC, get iClone first"
I am so tired of all this trouble EACH time I purchase something from RA.
Yes, I did contact "support" already, just wanted to word my constant frustration with the RA shop, thanks.
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Uhmm, yet again a new forum login required. 3rd time since joining RA forums. Veteran iClone/Crazytalk user and community member. |
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Tutor
Group: Administrators
Last Login: Yesterday @ 11:51:21 PM
Posts: 3,801, Visits: 6,294 |
| | Hi Beru, Although this will be no consolation to you, the Reallusion purchasing system works well for the vast majority of customers. As I have mentioned before, clearly there is an issue that specifically affects you when purchasing. I would keep in contact with support. Hopefully they can find a way to resolve this once and for all. It's long overdue for sure.
Peter Edwards
Forum Administrator http://twitter.com/iclonedaily |
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| | | Newbie
Group: Forum Members
Last Login: 11/17/2009 4:28:12 AM
Posts: 6, Visits: 17 |
| Hello, I think they managed to resolve that specific account problem some time ago at last, this problem here is a brand new one, but I resolved it myself (see my other posting in the related sub forum) and I now hope that the support will NOT do anything now and mess it all up again, I did at least not hear from them, maybe that is a good sign.
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Uhmm, yet again a new forum login required. 3rd time since joining RA forums. Veteran iClone/Crazytalk user and community member. |
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Veteran
Group: Forum Members
Last Login: Yesterday @ 1:44:48 PM
Posts: 291, Visits: 493 |
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