Paying to upgrade to version 6 when version 5 never worked

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Paying to upgrade to version 6 when version 5 never worked

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kellycunningham

Posted 6/18/2009 1:29:00 AM

Newbie

Group: Forum Members
Last Login: 6/18/2009 1:22:50 AM
Posts: 1, Visits: 2

I upgraded to version 5 in January and it never worked right. It took hours to create an animation where in version 4 it took minutes. I never used version 5 and now reallusion comes out with version 6 and they want me to pay for an upgrade again. This seems like stealing to me. I complained and reallusiion admitted it (version 5) didn't work and that I needed to wait for a fix. I don't know. I liked CT 4 a lot but this seems like an unethical way to do business so I'm struggling with the need to pay more money to upgrade to get a fix I should have had free. Anybody else have the same problems with version 5? Anyone else struggling with the paid upgrade idea here?

Post #21439

wizaerd

Posted 6/18/2009 11:19:47 AM

Veteran

Group: Forum Members
Last Login: Today @ 3:54:16 PM
Posts: 126, Visits: 771

It's a shame CT5 never worked adequately for you, but many other users (myself included) was able to use it with no difficulties. So it can be hardly considered "unethical" because your computer couldn't run it.

Post #21448

Peter Edwards

Posted 6/18/2009 2:57:59 PM

Tutor

Group: Administrators
Last Login: Today @ 11:39:37 AM
Posts: 3,259, Visits: 5,553

kellycunningham (6/18/2009)

I'm sorry to hear you had problems running Crazytalk 5. What were the issues you were experiencing? I ask because the vast majority of Crazytalk 5 users ran the software without any problems at all. In your case it was more than likely a system specific problem, rather than a general issue with CT5 itself.

Crazytalk 5 was also updated to version 5.1. Did you ever try the upgrade to see if this made any difference to your problems with the software?

Peter Edwards
Forum Moderator

iClone Daily Blog

Post #21459