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Veteran
       
Group: Forum Members Last Login: 3/15/2010 3:57:02 AM Posts: 127, Visits: 1,279 |
| Hi all,
The database has been updated and you should be able to install the pack now. Please let us know if any problem still exist. Thanks.
Regards,
Alan
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Reallusion Marketing Department
EC service team |
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Tutor
       
Group: Forum Members Last Login: Today @ 12:10:32 AM Posts: 785, Visits: 2,715 |
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Tutor
       
Group: Senior Forum members Last Login: Today @ 10:37:23 AM Posts: 1,354, Visits: 6,193 |
| Hi alan i am still getting an error message: "The registered iClone and Content Pack records do not match...
Statements made above may be fact based or are my opinion only which are sometimes right but are never wrong

www.animatechnica.com
Statements made above may be based on fact or my opinion only which are sometimes right but are never wrong |
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Tutor
       
Group: Forum Members Last Login: 3/12/2010 9:54:09 AM Posts: 560, Visits: 813 |
| Yes. I'm also still getting the same message.
gizmo |
| | | | iClonian veteran, retired.

Group: Senior Forum members Last Login: Today @ 4:34:28 AM Posts: 282, Visits: 927 |
| Install not working for mellorman too!
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Tutor
       
Group: Forum Members Last Login: 3/12/2010 9:54:09 AM Posts: 560, Visits: 813 |
| | Aside: iClonian veteran, retired. ???
gizmo |
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Veteran
       
Group: Forum Members Last Login: 3/12/2010 9:38:49 AM Posts: 109, Visits: 478 |
| I'm on Windows 7 RC 32-bit and nearly every recent pack wouldn't install or reinstall properly because it wasn't seeing iclone 3. It kept telling me that iclone 2 was incompatible with the packs, then when iclone 2 was off the system, it would say it couldn't find iclone 3.
If anyone's having *that* problem, I had a work around by single right clicking the install file of the program you want to install, then picking "troubleshoot compatibility" then using the troubleshooting options to run it in vista service pack 1 mode. Everything that hadn't been installing seems to be working fine now.
Best,
Jim Finch
Check out my Iclone3-based comic strip turned movie serials at http://www.reallycoolsite.org/ |
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Veteran
       
Group: Forum Members Last Login: 3/15/2010 3:57:02 AM Posts: 127, Visits: 1,279 |
| Hi aknzrdude, gizmo, and mellormedia,
Sorry that the fix did not work for you. Please PM me with your member account (e-mail) and let me know where the installer you get from (E5 or other), I will see what the problem might be, thanks.
Regards, Alan
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Reallusion Marketing Department
EC service team |
| | | | Senior Member
       
Group: Forum Members Last Login: Today @ 4:40:46 AM Posts: 62, Visits: 1,145 |
| | At the very first time.I can install.Thanks!! |
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Tutor
       
Group: Forum Members Last Login: 3/12/2010 9:54:09 AM Posts: 560, Visits: 813 |
| Many thanks alanchen. I'm not sure of your time Stateside but I think maybe you have been putting in a few extra hours to sort me and others out. So its much appreciated.
gizmo |
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