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Power User
 
Group: Forum Members
Last Login: 10/7/2008 11:37:51 AM
Posts: 175,
Visits: 354
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| I installed v. 2.5 two days ago and everthing was find, content and all. I have all the same hardware and have done nothing different (add/delete to computer); sufficient memory, graphics card etc. All at once this evening, I CANNOT see the thumbnail images of my media resources to pick and choose. Once I select, they show up in the window fine, but this is interfering with my ability to use the program. Can someone tell me what button I must have pressed to deny mself access to viewing the thumbnail resource/media images. Please help me so I can get back to learning and creating. Thank you so much
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Tutor
Group: Moderators
Last Login: Today @ 8:41:33 PM
Posts: 1,475,
Visits: 2,537
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| Hi, When this problem has happened to me it normaly occurs in low memory situations such as when running several applications at once. There could be another reason but as you said it was ok at first this may be the reason. Have you tried re-starting your computer and then opened up iClone as the only app running and see how things are then.
Peter Edwards
Forum Moderator iClone Daily Blog
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Power User
Group: Forum Members
Last Login: 10/7/2008 11:37:51 AM
Posts: 175,
Visits: 354
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Last night after I defragged my computer and did various system maintenance viewing the thumbnails returned. This evening it happened all over again even after I made sure no other programs were running; but I went into task manager and removed tasks I knew I wouldn't need for this session, going back, it opened up again. So, I think you're right, when my computer get's taxed iClone doesn't behave; looks like I've got a lot of cleanup work ahead. Thanks for responding and for your suggestions, it's much appreciated.
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Junior
Group: Forum Members
Last Login: 4/11/2008 4:20:43 PM
Posts: 23,
Visits: 39
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| I get this alot here at work too. Sometimes it works and sometimes it does not. Usually the only other thing I'll have open besides iClone is Outlook and I'm wondering if should submit a bug. Sometimes my thumbnails refuse to show for days at a time (even if I do restart) and for sure whenever I get a new e-mail message and that bubble pops up from Outlook, iClone completely crashes. In addition I'd like to point out that I have almost 4 gigs of RAM and a 3.4 GHz Pentium D so I seriously hope it's not memory issues! I am very much looking forward to iClone 3 and hope that alot of this will be fixed
~*Jennifer Bridges*~
COUNTRY Financial
eLearning Developer
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Veteran
Group: Forum Members
Last Login: 10/1/2008 12:34:16 AM
Posts: 67,
Visits: 792
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What Graphics Card are you using ?
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Junior
Group: Forum Members
Last Login: 4/11/2008 4:20:43 PM
Posts: 23,
Visits: 39
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nigel (12/18/2007)
What Graphics Card are you using ?The Intel GMA Q965 which according to the graphics card list should be supported by iClone?
~*Jennifer Bridges*~
COUNTRY Financial
eLearning Developer
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Newbie
Group: Forum Members
Last Login: 2/15/2008 3:08:51 AM
Posts: 2,
Visits: 5
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| Hi There A a brand new user of iClone (only purchased this week) I also have this problem. I have tried using a Radeon X1600 and GeForece 7200GS Graphic adapters both of which are on the supported list but have the same problem. It does not appear to be related to memory as even with iClone running I still have 1.2 GB free Ram. Also I can start iClone and the thumbnails appear, do nothing, close and restart it and they have vanished. I have tried V2.0 and V2.0 with the 2.5 patch and both behave in the same way. Any thoughts?
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Newbie
Group: Forum Members
Last Login: 10/8/2008 12:46:12 PM
Posts: 3,
Visits: 12
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| Hi, I too have had this problem since installing the full version of iClone 2.0. I contacted Reallusion about it but no solution has been found. However, I have discovered that when the thumbnails appear blank if I open the 'Head' menu and repeatedly left mouse click between 'Faces', 'Eyes' and 'Teeth/Throat' buttons the images reappear and remain until I next restart the program. The number of times I need to click back and forth between the buttons varies before the images appear. Whilst so far I have not been able discovered the real reason this workaround may help you until the problem is better understood. I appreciate not being able to see the content of the thumbs makes it very difficult to use iClone. Good Luck! Ari
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