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| | | Newbie
Group: Forum Members
Last Login: 4/8/2009 8:21:55 PM
Posts: 8, Visits: 15 |
| I bought Crazytalk for Skype today and it will not load. When I click on the downloaded file it starts and then I get a box saying that I have to have the latest Skype installed. I do! 4.0.0.224! That is the one I had and this box came up and I went ahead and reloaded the thing.
I click on the file now and get the same thing, I have to upgrade to Skype higher than 3. Well I figure 4 is higher than 3 so I should be good. I am not.
I sent a message to tech support and get a reply that it could take three days to get an answer so I thought I would try the forums.
How do I get around this? Thanks, Royal |
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Tutor
Group: Administrators
Last Login: Today @ 11:39:37 AM
Posts: 3,259, Visits: 5,553 |
| | Hi, It sounds like a compatibility issue with the latest version of Skype. Support should be able to give you more information on this. Often the time for reply may be less than 3 days so hopefully you will hear sooner.
Peter Edwards
Forum Moderator iClone Daily Blog |
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| | | Newbie
Group: Forum Members
Last Login: 5/10/2009 2:15:55 PM
Posts: 1, Visits: 2 |
| The solution under FAQ shows a link to ...
http://file.reallusion.com/ct4skype/Skype4_compatibility_tool.zip
Unfortunately the link, part of the compatability solution, DOES NOT WORK ...
Any idea where to get this file ????????
... am not impressed with web support on this item ...
Regards to all ... |
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Tutor
Group: Administrators
Last Login: Today @ 11:39:37 AM
Posts: 3,259, Visits: 5,553 |
| garyposs (5/10/2009)
The solution under FAQ shows a link to ...
http://file.reallusion.com/ct4skype/Skype4_compatibility_tool.zip
Unfortunately the link, part of the compatability solution, DOES NOT WORK ...
Any idea where to get this file ????????
... am not impressed with web support on this item ...
Regards to all ...Hi, I have tested the link and it appears to be ok now. Have you been able to get the file?
Peter Edwards
Forum Moderator iClone Daily Blog |
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