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Tutor
Group: Senior Forum members
Last Login: Today @ 2:12:04 AM
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| while i love the features that came with 2.5, it's been nothing but headaches for me. Since i upgraded, i have had multiple crashes of iclone and times when iclone managed to run, motion editor does not launch. My productivity has gone down big time where i can't even animate. Now on the occasions where i can run iclone, making props ia about all i can do. I can't even render pictures right without it coming out in a mess. See the enclosed picture - the lighting was red on the left and blue on the right, but when i render only the body shows the lighting, the face takes on a weird halloween look to it -washed out and no light applied - help reallusion!!!
note i applied the 2.5 upgrade to 2.1
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Tutor
Group: Administrators
Last Login: Yesterday @ 1:51:12 AM
Posts: 729, Visits: 1,715 |
| Hi, Gabe
It seems to be a problem for you to upgrad from 2.1.
We will test the patch file and full version of 2.5, and let you know if anything figured out.
Thanks
Visconti
______________________________________________________
Visconti
Forum Moderator
Reallusion, Inc.
http://forum.reallusion.com
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Veteran
Group: Senior Forum members
Last Login: 11/17/2009 9:41:20 AM
Posts: 266, Visits: 705 |
| My big headache with the new 2.5 is that it will not read some of the motion files that I have made in the past and some that I have made only today. When I try and take them into motion editor via the add motion option it states that it has no motion files. Its just not recognising the chb files. What can I do to remedy this as it is so frustrating that I cannot bring in various motions to string together to create a motion to suit the project that I am working on.
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Tutor
Group: Senior Forum members
Last Login: Yesterday @ 6:43:10 AM
Posts: 473, Visits: 1,019 |
| | Hello Duchess & Aknzrdude, Hope the world is otherwise smiling for you both. Visconti, Here Aknzr has an issue that, for me, dissappeared with v.2.5. faces and lighting is a treat now. My peculiarity is that
A) 2.5 tells me I have too many 3d objects and it wont save the project.
(My workaround, in case anyone else is suffering this also, is to
Make a custom folder for the props and accessories
Save them with a name according to their project name
Delete them from the current scene
Save the scene/project with this reduction in 3D objects
Then, on reloading the project, reload all the compnents from their respective custom folder where they reappear in their correct place and size. )
This saves me having to slide them about x,y,z-wise and saves hours of repositioning.
This didnt happen in 2.x Otherwise, everything else shines. 
CLICK HERE TO SEE FULL SIZE!
W.I.P. "Medieval Chinese Painting Exhibition" over 6 sets.
iCloneTutorials.com
No Imagination, no comment! |
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Junior Member
Group: Forum Members
Last Login: 2 days ago @ 1:59:59 PM
Posts: 40, Visits: 237 |
| Well after a frustrating week of trying to repair my computer(2 months old) after downloading the patch from this site to no avail I was left with no other option but to reformat the HD. Restored to perfect working order with no other programs on it Just Windows XP I reinstalled IClone and updated it to 2.5 and yes guess what it didn't work. Still no thumbnails and program crashes and locks up. All drivers checked and are up to date. However I have found the solution I have UNISTALLED IClone and won't be reinstalling it ever again. I am fed up with having to install patch after patch which sometimes work or not. I for one will not be purchasing any more RL products or installing them on my computer. Its not worth the heartaches.
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Tutor
Group: Administrators
Last Login: Yesterday @ 1:51:12 AM
Posts: 729, Visits: 1,715 |
| Hi, guys
Thanks for the comments about 2.5.
Obviously, there're some issues about crashes, motion files and etc.
The product team has heard your requests and will help you out ASAP.
Gabe, you can try another full version (you can find the link in your mail box) to see if the problem exists.
Shalako, I am sorry to hear about your experience. As I know, I requested your directX info for product team's reference (to be sent to my mail box or support team) a week ago. Did you send the file to the support team, or I missed something? Please let me know if I can of any further assist.
Thanks
Visconti
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Visconti
Forum Moderator
Reallusion, Inc.
http://forum.reallusion.com
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Veteran
Group: Forum Members
Last Login: Yesterday @ 3:13:07 PM
Posts: 126, Visits: 903 |
| When I tried to install the 2.5 patch (upgrade) I got an error message saying "Transfer error unknown error" so I uninstalled 2.1 (whilst connected to the internet to save one of my 5 lives) I then installed the full 2.5 version. Everything is now working perfectly including the horse pack I purchased. I am running Windows XP, pentium 4, 3.06 ghz proccessor. 2 gb ram, Nvidia series 7 graphics card, direct X 9.0c. 
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Junior Member
Group: Forum Members
Last Login: 2 days ago @ 1:59:59 PM
Posts: 40, Visits: 237 |
| | Hi Visconti I wasn't able to read your reply as the RL forum was not displaying messgaes properly I could only read the first 4 words. I will certainly send you my direct X file but I am afraid it won't change my mind. It seems every time I install something from RL there is a problem with it and quite frankly I am sick and tired of it. I do aprreciate your offer of help but I am afraid it is a case of too little too late. regards Shalako
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Tutor
Group: Senior Forum members
Last Login: Yesterday @ 4:30:18 PM
Posts: 837, Visits: 3,952 |
| | I for one love iClone and would always persevere with 'teething problems'. However, I can totally understand the frustration of the few people who are experiencing difficulty. I would be devastated to have some of the issues mentioned. I am sure Reallusion will be doing their best to investigate any problem areas and provide a 'fix' as swiftly as possible. I'm looking at the 'big picture' and envisioning where iClone will be in a few months after the release of version 3.0. Have patience, when all is fixed it will be like childbirth........the pain will be forgotton in the pleasure received from using the software. Shy 
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Tutor
Group: Administrators
Last Login: Yesterday @ 1:51:12 AM
Posts: 729, Visits: 1,715 |
| Hi, Shalako
Thanks for the feedbacks.
This is really a good lesson for Reallusion.
We will keep work on if our program incompatible with some system or spec.
It's really depressing to have people stuck using our products.
We will be welcome to any of your complaints for sure because it helps know our problems well.
And we will let you know if there's any new idea about your install problems.
Much appreciated
Visconti
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Visconti
Forum Moderator
Reallusion, Inc.
http://forum.reallusion.com
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