Registration of Product in my name

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Panzerkampfwagen

Posted 4/28/2012 1:18:12 PM

Senior Member

Group: Forum Members
Last Login: 4/25/2013 10:39:45 AM
Posts: 55, Visits: 203

Hi All, I have just purchased the Animator Pro Bundle and i have got 4 keys ; the only problem being that i did not have a credit card and the credit card swipe had my friend's details.

My friend has subsequently forwarded the 4 keys ( of 4 softwares in the bundle) to me; I wish to know, how i can now register the software in my name.

Post #121101

Peter (RL)

Posted 4/29/2012 12:14:22 PM

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Group: Administrators
Last Login: Yesterday @ 1:39:24 PM
Posts: 8,770, Visits: 13,573

Hi..

If when the order was made you used your own details and account for the purchase, but just used your friends credit card details, then you can simply register the products into your own Member Account as normal.

However if the purchases were registered to the name of your friend and the Member Account setup in his name then you will need to contact Customer Support to get this changed.

Please use the link below if you need to request help from Customer Support.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

Peter Edwards
Forum Administrator

www.reallusion.com

Post #121198

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