Reallusion Forum / iClone / General / My mocap device is not being recognized / Latest Posts

RE: My mocap device is not being recognized

Peter (RL) — Mon, 01 Oct 2012 12:22:56 GMT

For all issues with the Mocap Device Plugin please first check out the FAQ HERE.

For your particular issue, please see the link below which explains how to try and resolve this issue.

http://faq.reallusion.com/index.php?action=article&cat_id=011001006002&id=454&lang=

RE: My mocap device is not being recognized

chuboy — Mon, 17 Sep 2012 20:59:02 GMT

Hiya, i've tried everything but still getting this ' Initiation fail. (65565:Device not found) '

RE: My mocap device is not being recognized

malospam1 — Sun, 02 Oct 2011 12:02:38 GMT

got it! see my post in the main thread! your welcome!

RE: My mocap device is not being recognized

hmadden — Sun, 02 Oct 2011 11:19:35 GMT

I don't think it's hardware ether, mine is brand new also.
At this point I'm stumped.
C'mon Reallusion, help us out. We need you Peter!
Hank

RE: My mocap device is not being recognized

malospam1 — Sun, 02 Oct 2011 10:55:33 GMT

The light can't be a hardware issue, I just bought a brand new kinect like an hour ago so I've tried 2 different ones, and it doesn't light up when plugged into the computer and power. Im running Vista 32 bit. Do I need to upgrade to windows 7? Please help!

RE: My mocap device is not being recognized

hmadden — Sat, 01 Oct 2011 20:52:02 GMT

I forgot to add— all hooked up, green light on, plug in installed—no sensor light
win xp 32 bit

RE: My mocap device is not being recognized

hmadden — Sat, 01 Oct 2011 20:40:48 GMT

I have the same problem—no drivers installed.
downloaded the berkel—still no go.
I hope they can solve this soon.

RE: My mocap device is not being recognized

kcanache — Sat, 01 Oct 2011 00:49:55 GMT

[quote][b]connorethan1 (9/30/2011)[/b][hr]hi it may be your firewall , try disabling it, this is what happened to me and this solved it.

regards john[/quote]

Thanks John,
I tried with no firewall but it didn't work either.
I think is something related to Windows Vista 64bit

RE: My mocap device is not being recognized

redrubyslippers — Fri, 30 Sep 2011 12:59:41 GMT

hi it may be your firewall , try disabling it, this is what happened to me and this solved it.

regards john

RE: My mocap device is not being recognized

shygirl — Thu, 29 Sep 2011 15:17:31 GMT

kcanache,

Check your PM box.

Shy

RE: My mocap device is not being recognized

kcanache — Thu, 29 Sep 2011 11:30:06 GMT

[quote][b]shygirl (9/28/2011)[/b][hr]Hi kcanache,

If you have the Mocap Device Plugin from Reallusion, you don't need to install Brekel OpenNI Kinect Auto Installer. The device plugin installs everything you need. Also, The Kinect sensorshould light up as soon as you connect the USB.

I would suggest uninstalling and reinstalling but ifno light is appearing on your Kinect sensor, it may be a faulty unit. Prime Sense should also show in your device manager and the drivers should be up to date after install of Mocap Device plugin.

Hope this helps.

Shy[/quote]

I just got the new Kinect Sensor but I cannot make it work either! I checked the Device Manager and the drivers are not getting install.
I uninstalled and installed Mocap Driver Plugin several times. (And downloaded it again in case it was corrupted)

Here is a snapshot:
[img]http://www.mediafire.com/imgbnc.php/8740052c7129d397894cbe93909974aae91fd8833f40c4503ffe01a89f31899f4g.jpg[/img]

What's preventing from installing the drivers?

RE: My mocap device is not being recognized

kcanache — Wed, 28 Sep 2011 11:51:19 GMT

[quote][b]shygirl (9/28/2011)[/b][hr]Hi kcanache,

If you have the Mocap Device Plugin from Reallusion, you don't need to install Brekel OpenNI Kinect Auto Installer. The device plugin installs everything you need. Also, The Kinect sensorshould light up as soon as you connect the USB.

I would suggest uninstalling and reinstalling but ifno light is appearing on your Kinect sensor, it may be a faulty unit. Prime Sense should also show in your device manager and the drivers should be up to date after install of Mocap Device plugin.

Hope this helps.

Shy[/quote]

Thanks Shy,
The sensor doesn't light up... I'll give another try reinstalling once I get home, if not I'm going to return the device and get a replacement.

RE: My mocap device is not being recognized

brand468 — Wed, 28 Sep 2011 02:16:51 GMT

[quote][b]shygirl (9/28/2011)[/b][hr] Hi kcanache,

If you have the Mocap Device Plugin from Reallusion, you don't need to install Brekel OpenNI Kinect Auto Installer. The device plugin installs everything you need. Also, The Kinect sensor should light up as soon as you connect the USB.

I would suggest uninstalling and reinstalling but if no light is appearing on your Kinect sensor, it may be a faulty unit. Prime Sense should also show in your device manager and the drivers should be up to date after install of Mocap Device plugin.

Hope this helps.

Shy[/quote]

Hi Shy,

I tried the plugin from Reallusion, but it did not work on my computer.
Worked perfect when i install the other software package. Same thing on my laptop.:unsure:

RE: My mocap device is not being recognized

shygirl — Wed, 28 Sep 2011 01:51:28 GMT

Hi kcanache,

Hope this helps.

Shy

RE: My mocap device is not being recognized

brand468 — Wed, 28 Sep 2011 00:43:58 GMT

Hi,

First you start "Mocap Device Plug-in v1.0" and press connect and do the calibrate process and leave it open.

Then start iClone an insert a actor.

Got animation- motion and press Device Mocap to the right.

RE: My mocap device is not being recognized

kcanache — Wed, 28 Sep 2011 00:31:02 GMT

Thanks brand468 but still not working for me :unsure:
I installed the above package but still getting the same message.
I'm running on Windows Vista 64bit.

Am I doing something wrong?
1. I installed Mocap Device Plugin from Reallusion
2. I plugged in the Kinect Sensor into the USB port.
3. I was asked to insert the disk... but I don't have a disk, so I choose to find it on c: - A Kinet Motor driver was installed.
4. I opened the Mocap Device Plug-in v1.0 software and clicked on Connect but it cannot connect to the Kinect Sensor.

5. I tried installing the package Brekel OpenNI Kinect Auto Installer - Developer Edition v1.3.2.3 to try out something else but no luck.

Note: the light on the ac power adapter is on, but not light on the kinect sensor (It's supposed to blink or anything??? or that happens after connecting through the Mocap Device Plugin???)

Also on the setup instructions on Reallusion's website says:
"Once you have finished the installation and activated the required drivers, then go to the iClone5 program folder and launch the Mocap Device server (mocapserver.exe)"
Is that Mocap Device Server different from Mocap Device Plug-in or it's the same thing?

RE: My mocap device is not being recognized

aussienat2000 — Tue, 27 Sep 2011 22:49:35 GMT

I downloaded the software mentioned above and now it operates

RE: My mocap device is not being recognized

aussienat2000 — Tue, 27 Sep 2011 22:20:26 GMT

I have the same problem and messgaes

RE: My mocap device is not being recognized

brand468 — Tue, 27 Sep 2011 15:49:56 GMT

Hi, I have the same problem after installed the included driver.

I then installed this package, Brekel OpenNI Kinect Auto Installer – Developer Editionv1.3.2.3.exe

And now Kinect works fine :)

RE: My mocap device is not being recognized

kcanache — Tue, 27 Sep 2011 14:26:47 GMT

Yes I did; I bought the stand alone kinect sensor that comes with the AC adapter. I'll check anyways the power outlet once I get home from work! to make sure it's not my power outlet. :)
thanks.

RE: My mocap device is not being recognized

gnasche — Tue, 27 Sep 2011 13:51:51 GMT

Is your Kinect plugged into a power outlet?

The Kinect which comes with the XBox doesn't include a power adapter. If you bought the Kinect in a box by itself, it should come with one, though.

The Kinect has to be plugged into a power outlet via the power adapter in order to work on a computer.

It looks like this: [url=http://www.joystiq.com/2010/11/09/kinect-standalone-power-supply-now-available-from-microsoft/]http://www.joystiq.com/2010/11/09/kinect-standalone-power-supply-now-available-from-microsoft/[/url]

My mocap device is not being recognized

kcanache — Tue, 27 Sep 2011 13:42:27 GMT

I installed the mocap device plugin and connected my kinect mocap device into the usb port. I opened the Mocap Driver Plugin Program and click on Connect but I get this message:
Connecting to Mocap Device
Initiation fail. (65565:Device not found)

I checked in my PC under Device Manager/PrimeSense/Kinect Motor and apparently there is a problem with the driver:

Description:
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.

Files that help describe the problem:
C:\Users\kcanache\AppData\Local\Temp\DMI23A8.tmp.log.xml
C:\Windows\inf\oem98.inf

What did I do wrong? :hehe:
Thanks.