Reallusion Forum / CrazyTalk / Installation of AP & Content / Windows 7 - won't install / Latest Posts

RE: Windows 7 - won't install

steve — Tue, 27 Oct 2009 15:27:28 GMT

[quote]As the problem is happening with all operating systems you have tried, this would seem to point to a possible faulty installer[/quote]

Justto clarify, this was Vista and XP [i][b]mode[/b][/i] within Windows 7.

RE: Windows 7 - won't install

Peter Edwards — Tue, 27 Oct 2009 13:57:18 GMT

Hi Steve,

As the problem is happening with all operating systems you have tried, this would seem to point to a possible faulty installer. Try re-downloading the installer and try again. This might make a difference.

You could also try right clicking on the Crazytalk 6 installer (.exe) and choose Run As Administrator. It shouldn't be required but is worth a try to see if it will complete installation.

If you continue to have problems, please use the support form below to request assistance from Technical Support. They will be able to guide you further with this issue.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx.

Windows 7 - won't install

steve — Tue, 27 Oct 2009 13:20:00 GMT

I have been using CrazyTalk 5 SE just fine, so I have upgraded to CrazyTalk 6. However, the installer won't run :(

I double-click the installer and Windows 7 asks the usual question - do I want to install. I agree and the window closes. From here, nothing happens at all.

In Task Manager, I see the program start, along with 2 dllhost processes. They end in just a few seconds.

I have tried to run the installer in Vista and Windows XP mode, but this does not work either.

Has anyone seen this, are there any solutions?