InstantForum.NET v4.1.4Reallusion Forumhttp://forum.reallusion.com/forum@reallusion.comSat, 21 Nov 2009 16:10:41 GMT20http://forum.reallusion.com/Topic21797-13-1.aspxYeah - something must be funky with your specific account. I've been a member here for years and have purchased tons of content from Reallusion and not had any problems.<br><br>I'd definitely turn it over to Support and have them sort it out.<br><br>Good Luck!<br><br>Cathy :)Thu, 25 Jun 2009 13:28:49 GMTAnim8torCathyhttp://forum.reallusion.com/Topic21797-13-1.aspxHello, I think they managed to resolve that specific account problem some time ago at last, this problem here is a brand new one, but I resolved it myself (see my other posting in the related sub forum) and I now hope that the support will NOT do anything now and mess it all up again, I did at least not hear from them, maybe that is a good sign.Thu, 25 Jun 2009 03:52:50 GMTBeruhttp://forum.reallusion.com/Topic21797-13-1.aspxHi Beru,</P><P>Although this will be no consolation to you, the Reallusion purchasing system works well for the vast majority of customers. As I have mentioned before, clearly there is an issue that specifically affects you when purchasing. I would keep in contact with support. Hopefully they can find a way to resolve this once and for all. It's long overdue for sure.Wed, 24 Jun 2009 15:05:35 GMTPeter Edwardshttp://forum.reallusion.com/Topic21797-13-1.aspxjust purchased stuff for over 300 dollar and cannot install any of it, as usual.<br><br>This time, the error message is "iClone not found on you PC, get iClone first"<br><br>I am so tired of all this trouble EACH time I purchase something from RA.<br><br>Yes, I did contact "support" already, just wanted to word my constant frustration with the RA shop, thanks.Wed, 24 Jun 2009 10:04:32 GMTBeru