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mattjmcd

Posted 5/11/2008 6:03:28 AM

Newbie

Group: Forum Members
Last Login: 5/11/2008 9:20:22 AM
Posts: 1, Visits: 3

Hi there,

Stumbled upon the site via google and thought i'd give iclone a try.
Download from the site was swift, but when running the installer it gets as far as putting name/org/email then crashes and states:

"Catastrophic Failure ... error"

I've run the environment checker and that doesn't kick up any issues.

I'm now trying the CNET download in case theres a problem with the direct download ... though thats going to take hours...

Any thoughts or assistance would be appreciated, as i'd really like to try it out

Regards
Matt

edit: Sadly the CNET download does exactly the same thing Sad

Post #4653

Peter Edwards

Posted 5/11/2008 6:04:42 PM

Tutor

Group: Moderators
Last Login: Today @ 1:49:22 PM
Posts: 1,436, Visits: 2,470

Hi Matt,

Sorry to hear about your problems getting iClone installed.

In this situation I think you should contact support who may be able to offer assistance. They will need to know as much as possible about your setup so try to supply this with your support request.

Use the Support Form from the link below.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

Peter Edwards
Forum Moderator

iClone Daily Blog

Post #4658

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