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| | | Newbie
Group: Forum Members
Last Login: 2/27/2008 2:46:24 PM
Posts: 6, Visits: 5 |
| | Please, do you have any ideas? I understand that I'm not alone with such a problem |
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Tutor
Group: Senior Forum members
Last Login: Yesterday @ 10:50:59 PM
Posts: 426, Visits: 2,209 |
| sounds like you have a robust gfx card, the only other thing i can think of is the amount of RAM you have - 2GB is probably the minimum i would use
another thing what OS? if you have vista, you need to use iclone ver 2.1 or higher i believe
run dxdiag (go to start- run-type in dxdiag) and get the resulting report out to reallusion. that might help in the diagnosis
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| | | Newbie
Group: Forum Members
Last Login: 2/27/2008 2:46:24 PM
Posts: 6, Visits: 5 |
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| | | Newbie
Group: Forum Members
Last Login: 2/27/2008 2:46:24 PM
Posts: 6, Visits: 5 |
| | I have 1Gb of Ram My OS is windows XP Sp2 |
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Tutor
Group: Senior Forum members
Last Login: Yesterday @ 10:50:59 PM
Posts: 426, Visits: 2,209 |
| recommend you copy and paste the text from the dxdiag file in this forum, can't seem to download it and see it
just from what you had shared so far, your video card, it does not support self cast shadows, the 1GB RAM is above the minimum spec so should be ok but i'd prefer 2GB myself
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Power User
Group: Forum Members
Last Login: Today @ 3:47:53 AM
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Power User
Group: Forum Members
Last Login: Today @ 3:47:53 AM
Posts: 104, Visits: 1,596 |
| a2912, from what I get from your DxDiag there may perhaps be a problem. Do you have a DirectX SDK installed? Your DxDiag show that you did not run any of the Direct3D tests. If you run them, what results do you get? See if you can maybe switch to use the retail version instead of the debug version of Direct3D (Control Panel > DirectX settings > Direct3D). Other than that I can only repeat Peter's suggestion that you contact support by completing the support form.
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