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OFFICIAL iClone 6.1 Issues Thread

Posted By Peter (RL) 9 Years Ago
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wires
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Posted 9 Years Ago
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Bones not showing when selected in "Edit Motion Layer" settings:

https://forum.reallusion.com/uploads/images/98093c82-d96f-455f-ab0e-2e9f.png

Gerry



System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.


Agonos
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wires (5/31/2015)
Agonos (5/31/2015)
Since the last "patch" causes annoying bugs, where could I find the previous version of "IC6"?  Thank you


I believe that the only safe way to find and install a previous version is to use the one that you saved on your hard disk after you downloaded it.


Would have "Reallusion" adds a link to download the previous version
Postfrosch
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Bones not showing when selected in "Edit Motion Layer" settings:

Hi Gerry,
Take the hook in the "Bone Edit Mode" and set out the hook again.
The selected bone is then displayed.
Greetings from Germany
Werner

https://forum.reallusion.com/uploads/images/407ff9ab-f008-4e50-8013-02d6.gif


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https://forum.reallusion.com/uploads/images/cd9c9a06-21a5-44c5-9f67-6810.jpg
Edited
9 Years Ago by Postfrosch
wires
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Thanks for the tip Werner. However I still consider that this is a bug that should be fixed to work as expected.


Gerry



System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.


Agonos
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I am blocked. The "restore" no longer works. I have to wait until this issue is resolved. Or I must not forget to press "CTRL + S" as often as possible.
Edited
9 Years Ago by Agonos
Peter (RL)
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Dragonskunk (5/31/2015)
Each time it crashes my project is lost.
Cannot open crash recovery file:
!  Failed to load the file.


Hi Dragonskunk,

We see you are reporting a number of issues that we are not able to reproduce. Are these all related to one project or are the issues affecting all projects?

If the problem is affecting all projects I would advise uninstalling iClone 6 and perform a clean install of the full iClone 6.1. Then check again for the same issues.

If the issues are with one project, can you please contact us at Support and let us have a link to download the project.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx

Thanks.


                                                                

Peter
Forum Administrator

www.reallusion.com


Peter (RL)
Peter (RL)
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Thank you all for the issue reports. These are being looked at and I will update again once I know more about the plans to resolve any confirmed issues.

As always, if you have any issues that are seriously affecting your use of iClone 6.1, then please contact us via Support using the link below.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx

Thank you.


                                                                

Peter
Forum Administrator

www.reallusion.com


Agonos
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Peter (RL) (6/1/2015)
Dragonskunk (5/31/2015)
Each time it crashes my project is lost.
Cannot open crash recovery file:
!  Failed to load the file.


Hi Dragonskunk,

We see you are reporting a number of issues that we are not able to reproduce. Are these all related to one project or are the issues affecting all projects?

If the problem is affecting all projects I would advise uninstalling iClone 6 and perform a clean install of the full iClone 6.1. Then check again for the same issues.

If the issues are with one project, can you please contact us at Support and let us have a link to download the project.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx

Thanks.

1) Load avatar "Mason". Add the 3D Scéne "Butte" for example
2) Open the "Task Manager" of Windows. End the process Ic6
3) Reload "IC6" and he wrote this on the screen: "Unsaved project data found Would you like to upgrade your project with the unsaved changes.?". Click on "ok".
4) It proposes to name the file "restore" by default. Confirm this choice.
5) After a short loading time, says IC6 as in the previous version: "Restore successull". Only after pressing "ok", IC6 now says: "Failed to load the file"
https://forum.reallusion.com/uploads/images/a25b1ff4-5642-4113-b1de-0943.jpg


Christy0
Christy0
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Hi guy's hope someone can help with this one.

All of a sudden when working in iClone and I click to render  a scene, or open any folder source i.e. load picture file or any action that involves opening a folder on the iClone desktop causes iClone to crash.
I can't even output any video renders now because as soon as the save to folder opens up iclone freezes and crashes.

Have done a full re-install from 6.0 to 6.1 and it's happening in every version. any help really appreciated.









https://forum.reallusion.com/uploads/images/e9080617-e063-46e7-ad69-a9c8.png https://forum.reallusion.com/uploads/images/f125ca23-2f9f-40dc-b6cd-d1a8.png https://forum.reallusion.com/uploads/images/d5dd533e-e6d4-4ee9-9a17-91da.png

wires
wires
Posted 9 Years Ago
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@Christy,
I tried, but can't recreate the problem here that you described.
It sounds more like an OS problem than an iClone one.



Gerry



System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.





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