I apologize, I should have been more specific. I am using FaceFilter Studio which came on the software included with my Brother printer. The instructions state to install FaceFilter Studio, then install FaceFilter Studio Help for instructions on using FaceFilter Studio. The 'help' installation instructions state to start FaceFilter, then click on the ? button. Then click on check for updates, then download the help instructions. The final step states to close FaceFilter Studio first. That's where the problem comes in. I cannot close FaceFilter Studio without closing the entire program which in turn stops the download.
When I clicked on the ? button after installing FaceFilter Studio, it did not have 'help' instructions without requiring a download.
Thanks for your patience.