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Message
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mikethe3dguy
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mikethe3dguy
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 14,
Visits: 131
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I cannot get the Kinect Mocap Plugin (v1.2) to see my XBox One Kinect Sensor. I have Windows 10. I have tried USB 3.0 ports both on the front and back of my desktop PC. Regardless where it is plugged in it shows as connected and working properly in Device Manager. When I click the Connect button it says "Connecting to Mocap Device. Please plug Kinect Sensor in your PC" every time. Please help.
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Alien Maniac
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Alien Maniac
Posted 7 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 693,
Visits: 2.1K
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Check your device manager usb 3.0 ports....update driver and all other drivers too. run everything as admin and run programs on your GPU. AND update you GPU driver 1st.
Let us know if it works or not......
MSI GE66 Raider, Intel 10th Gen, I7, SC Turbo to 5.3 GHZ, 240HZ, 64GB 3300 Ram, 2x 1TB M2 SSD Drives, NVIDIA GPU RTX 2070/8GB, 55" Sony 4K Monitor External data drives total 7 TB. and an AUDIO Studio Recording system.
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Lawsuit Pending Records
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Lawsuit Pending Records
Posted 7 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 376,
Visits: 2.1K
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I'm using the Windows Kinect version (Same thing different sensors I think)) Works on system, other devices and iPi Recorder but no longer works in iClone 5 or 6. Not sure when that happened.
iC5 Pipeline, iC6 Pipeline, CTA2 Pipeline, CTA Pro, Crazy Talk, Facefilter, POP. LAWSUIT PENDING RECORDS - Label-Logos-Web Design-Artist Roster-Licensing - Flip type interactive magazine production
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mikethe3dguy
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mikethe3dguy
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 14,
Visits: 131
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Thanks for your reply, Bray42. Checked my chipset/USB drivers and they're all up to date. I do run as admin. I did discover that a new Nvidia driver was released just 7 days ago and installed that. After updating the GPU I still have the same problem with the 1.2 version of the plugin, but I also have 1.0 installed (not intentional, actually not sure when I installed it) and while before it too didn't see the Kinect, it now DOES find it. But I'm presuming v1.2 is best, yes?
Edited
7 Years Ago by
mikethe3dguy
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Alien Maniac
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Alien Maniac
Posted 7 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 693,
Visits: 2.1K
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Glad you found the problem.......nice isn't it...LOL whew such fun. Yes V 1.2 is best.
Hey enjoy it now!
MSI GE66 Raider, Intel 10th Gen, I7, SC Turbo to 5.3 GHZ, 240HZ, 64GB 3300 Ram, 2x 1TB M2 SSD Drives, NVIDIA GPU RTX 2070/8GB, 55" Sony 4K Monitor External data drives total 7 TB. and an AUDIO Studio Recording system.
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Lawsuit Pending Records
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Lawsuit Pending Records
Posted 7 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 376,
Visits: 2.1K
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Higher the number the better. It only had 1-2 updates from memory, with the Windows sdk even that dates back. I got mine going.
iC5 Pipeline, iC6 Pipeline, CTA2 Pipeline, CTA Pro, Crazy Talk, Facefilter, POP. LAWSUIT PENDING RECORDS - Label-Logos-Web Design-Artist Roster-Licensing - Flip type interactive magazine production
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mikethe3dguy
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mikethe3dguy
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 14,
Visits: 131
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Yes thanks, but any ideas why v1.2 doesn't see it? I guess I'll have to see if there's a pathway for direct product support. I thought Reallusion monitored these forums, but I may be mistaken.
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mikethe3dguy
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mikethe3dguy
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 14,
Visits: 131
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Submitted support ticket to Reallusion.
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 12 hours ago
Posts: 22.6K,
Visits: 35.6K
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I have replied to you via Support. Please check my reply there.
Peter Forum Administrator www.reallusion.com
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Lawsuit Pending Records
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Lawsuit Pending Records
Posted 7 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 376,
Visits: 2.1K
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Sorry, Mike different time zones. I hope Peter has you on the correct path, I will put what I did for anyone in the future. I am using V1.2 and was getting the same error. This was not the case a few months back and after looking at the version updates here at RL I decided something probably upset the apple cart on one of these famous Windows 10 updates I get. I removed existing Mocap, redownloaded the Mocap plug for a fresh install which did nothing to fix it but rules out a corrupted file etc. Next move was to unplug the Kinect USB and restart computer > Plug USB back in > Open Mocap app ................. and there it was. Then on into iClone to see it function correctly.
iC5 Pipeline, iC6 Pipeline, CTA2 Pipeline, CTA Pro, Crazy Talk, Facefilter, POP. LAWSUIT PENDING RECORDS - Label-Logos-Web Design-Artist Roster-Licensing - Flip type interactive magazine production
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