Recently purchased 3DXChange, installed, worked fine,  then minutes ago I got message that says "serial number invalid, must shut down program". 

Tried to get help here but forum was down.

No longer getting the message seems to coincide with this forum being down, then back up.

Forum back up, no problem with 3DXchange.

Is 3DXchange internet-dependent/Reallusion connection-dependant to use?  and if so, why? I wasn't downloading files, I was just opening 3DXChange.

None of the RL products require constant internet connection to work. The only time that an internet connection is required is during install. They do have a "Live Updater" installed that calls home to check if there is a newer version available for download, but you don't even require to have this working. I have it disabled on my system and have never had any issues.

Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

I may need to disable that too as I have been having lots of issues with watermarks coinciding with when my net drops.
I had to set Octane render to offline for the same reason, it phones home and so apparently does iClone.
I am guessing through live update.

Thanks, Wires and Wendy. How do you disable live update?

I am unsure other than maybe create a firewall rule I can disable when needed.

It's quite simple really. Go to C:\Program Files (x86)\Common Files\Reallusion\LiveUpdate\ and rename RLLiveUpdate.exe. I renamed it to X-RLLiveUpdate.exe and it never calls home.

There are 2 things to be aware of when doing this, The first is that you will need to constantly check both the Forum and your account to see if a new software update/patch has been released. The second thing to remember is that every new software release will install a new copy of RLLiveUpdate.exe during an update that needs to be renamed.

My main reason for disabling the updater was that updates were installed in the wrong order when several were available, and nothing worked. I just download the installer files from my account and keep them on an external drive in case I need to roll back a version for any reason. I just checked and see that I have every version/patch going back to version 2.

Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

Thanks you.

I just use LiveUpdate for the notifications, but I never let it install anything directly, I always get things from my account. LiveUpdate will never install anything on its own (as opposed to Windows 10... ).

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