Hello,
 I am not sure what has happened, but I am having a difficult problem with trying to start my Reallusion applications. Specifically, Crazy Talk 8, Iclone6, and CC.  All three applications were working fine on Windows 7, and after I initially upgraded to Windows 10.  Then, some months later, they all quit working.  Whenever I try to start either application, I get this error message:
                                                  This application was unable to start correctly (0xc000007b). Click OK to close the application. 
I have no idea what's going on here.  I have actually uninstalled the entire application, re-installed it, and get the same thing.  Has anyone had this problem?  If so, what was the resolution?
I am running a Toshiba Satellite, Windows 10, 8G RAM, AMD Radeon HD 6620G. 
Earl 
 

Did you upgrade form windows 7 32 bit to windows 10 64 Bit ?

fix 0xc00007b error "the application was unable to start correctly" most commonly caused by dll files

there may be multiple reasons as to why you might receive 0xc00007b error when trying to run an application on a windows machine. 0xc000007b error usually comes from mixing up 32bit environment with 64bit one. For example 32bit application loads a 64bit dll causing 0xc000007b error.

Solution 1
In most cases it's .NET framework causing issues. This can easily fixed by re-installing latest .NET framework from microsoft

Solution 2
Re-install the application that you are trying to run. It sounds simple but the application data files could be corrupt or missing. This could be caused by a installation that did not complete successfully or by a virus.

Solution 3
Running the application as an administrator could fix this error. Right click on the program shortcut or program .exe file, then click on Properties, and on the Compatibility tab. Check the Run this program as an administrator box, and click on OK

solution 4
Restart your computer as some applications require restart after installation to function properly.

Solution 5
Run Windows update as it can provide application fixes and updates. Furthermore it installs missing drivers and updates the outdated ones like graphic card drivers. Windows 7 / 8 / 8.1 users need to search for "windows update". select all important and optional updates and click on the "install updates" button. If you use Windows XP navigate navigate to Windows Update by choosing Start > All Programs > Windows Update. When the scan is complete,Click the Review and Install Updates link. Finally press the "install now" button. Re check for more windows updates after rebooting.

Solution 6 reinstall dll files, Direct X, and Net frame


Freelance Artist Kevin.S



  

Email: animatemyart@gmail.com - Web Site:  www.animatemyart.com

Thanks Kevin. I will give these a try.  I actually got Toshiba involved, but they were unable to fix the problem.

Earl

If you had a recent Windows 10 update, that may be the problem as Windows sometimes replaces the factory driver for the graphics card with a Windows version. Another area to check is to see if your graphics is actually being used instead of the built-in graphics (which may not support DX11).

There are some tips in this topic on how to set things up on a laptop: https://forum.reallusion.com/212526/How-to-Set-Up-an-Independent-GPU-Mode-for-Your-Notebook.

Another thing you can try is running the applications under DX9. In your Apps list, look for an option called iClone Graphics Mode and iClone Character Creator Graphics Mode, which allows you start the applications under DX 9. This will tell you that the programs work, but that something is wrong with the DX version.

If all this fails, it is best to contact support via this form: http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx.

BTW, if you have Windows 10 Pro, there is an option to defer updates, which avoids every new "feature" MS comes up with playing havoc with your PC.

EDIT: Kevin beat me in responding, try his suggestions first.

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I know that his is a bit late, but Toshiba got one of their experts involved, who was able to solve the problem.  The problem was actually caused by the Windows Update.  Blast those darn Windows Updates!  

Hi I know this is super late, but I had the exact same problem (but with a new Win10 64 bit system). 
Reinstalling the graphics card driver (Nvidia 2070) did the trick! 

                                                                

Peter
Forum Administrator

www.reallusion.com

Thank you Peter. That fixed it!

Rich