(iClone 6 AP has stopped working), I get this error message and crash when I try to import character from CC to iclone, can someone help please. I even tried to just export as iavatar to a file then open iclone and import, still same error

Please can you contact our Technical Support department using the link below and supply your dxdiag.txt.

a) Type "dxdiag" in the Search box and click "dxdiag.exe" from the search list.
b) It will then check your system for a while, after finishing, click "Save All Information"
c) Save "DxDiag.txt". and send this to us as an attachment.

Please also try to provide the steps you take up to the point when the issue occurs and let us know if the problem only happens with certain characters or all characters. Basically the more information you can provide the quicker we should be able to find a solution for you.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx

Thanks.


                                                                

Peter
Forum Administrator

www.reallusion.com

ok will do