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Posted By doctordotcalm 8 Years Ago
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doctordotcalm
doctordotcalm
Posted 8 Years Ago
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Last Active: 7 Years Ago
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I tried to run the trial on a win 10 machine and keep getting the attached error.
Have tried several opengl downloads without luck.
https://forum.reallusion.com/uploads/images/94aba6c3-dcf4-4d38-b8a3-ddf0.gif
Peter (RL)
Peter (RL)
Posted 8 Years Ago
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Please try updating your graphics drivers and ensure you have the latest available. Please see the links below to check depending on which graphics card you have..

http://www.nvidia.com/Download/Find.aspx?lang=en-us

http://support.amd.com/en-us/download

https://downloadcenter.intel.com/

Please also run Windows Update to ensure your system is fully updated.

In Windows 10 go to Start > Settings > Update & Security > Windows Update and then "Check For Update".

This will hopefully resolve the problem. However if you still encounter problems, please contact Technical Support using the link below. Do remember to supply your dxdiag.txt as this will enable the support team to diagnose the problem.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx


                                                                

Peter
Forum Administrator

www.reallusion.com





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