Update or Upgrade?

Author	Message
BaldEagleOne	BaldEagleOne Posted 8 Years Ago
Distinguished Member Group: Forum Members Last Active: 2 Years Ago Posts: 19, Visits: 68	In January, I bought CT 8 v8.0. Today, I looked to see what's new and saw there was an upgrade to 8.02. I see there is a patch in my account for my CT8, but I have to uninstall the version for the patch. It's confusing. Am I to buy the upgrade to 8.02? Or do I get the patch, at no charge? If I get the patch, does it install all of CT8? Initially it took 3 distinct downloads to install it. If I need to download the upgrade, why, after 3 months, do I have to pay another $100? And, nowhere is there information about the updates or upgrades.
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AverageJoe	AverageJoe Posted 8 Years Ago
Distinguished Member Group: Forum Members Last Active: 2 Months Ago Posts: 2.4K, Visits: 10.1K	BaldEagleOne (4/7/2016) In January, I bought CT 8 v8.0. Today, I looked to see what's new and saw there was an upgrade to 8.02. I see there is a patch in my account for my CT8, but I have to uninstall the version for the patch. It's confusing. Am I to buy the upgrade to 8.02? Or do I get the patch, at no charge? If I get the patch, does it install all of CT8? Initially it took 3 distinct downloads to install it. If I need to download the upgrade, why, after 3 months, do I have to pay another $100? And, nowhere is there information about the updates or upgrades. You should not have to uninstall the previous installation, nor do you have to pay for the upgrade. Start the application, go to the Help menu option and there should be a check for updates link. It should take you to a webpage for the actual patch. What shows on the page for your account is a full install of 8.02, which you should not need to do.
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jlittle	jlittle Posted 8 Years Ago
Distinguished Member Group: Forum Members Last Active: Yesterday Posts: 1.9K, Visits: 17.1K	If an update shows in your account under a product then it is free. Installing an patch DOES NOT uninstall the previous version. Installing the full product DOES require uninstalling the previous version. Uninstalling a product does not normally remove any of your settings or assets. Jeff Get my Plugin Manager and TaskNotes plugins for iClone. Check out EZColors and Other products for CTA/CA. EZColors: the easy way to change Render Styled (RS) colors! See my CTA Tutorials on the YouTube channel CTAStepByStep
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animagic	animagic Posted 8 Years Ago
Distinguished Member Group: Forum Members Last Active: 3 hours ago Posts: 15.7K, Visits: 30.5K	jlittle (4/7/2016) If an update shows in your account under a product then it is free. Installing an patch DOES NOT uninstall the previous version. Installing the full product DOES require uninstalling the previous version. Uninstalling a product does not normally remove any of your settings or assets. Jeff You CAN actually have different versions of the software installed, provided that you only use one version at the time. This is handy, especially when transitioning between versions while working on a specific project.
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jlittle	jlittle Posted 8 Years Ago
Distinguished Member Group: Forum Members Last Active: Yesterday Posts: 1.9K, Visits: 17.1K	animagic (4/8/2016) You CAN actually have different versions of the software installed, provided that you only use one version at the time. This is handy, especially when transitioning between versions while working on a specific project. Yes, You can have multiple major versions like 3.x, 5.x and 6.x installed at the same time but I don't believe that applies to minor versions, like having 6.3 and 6.4 installed at the same time. Jeff Get my Plugin Manager and TaskNotes plugins for iClone. Check out EZColors and Other products for CTA/CA. EZColors: the easy way to change Render Styled (RS) colors! See my CTA Tutorials on the YouTube channel CTAStepByStep
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Update or Upgrade?

Update or Upgrade?

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