Hi todayican2,
Firstly, welcome to the forum!
2nd, welcome to the wonderful world of graphics software that can be picky with their machines!
3rd - The RL staff is currently on the Chinese New Year Holiday, and it's a well deserved rest for a small team that works practically around the clock for the rest of the year.
4th - I'm more on the iclone side of things, but wanted to welcome you all the same and offer some words of encouragement ....because the same things happen with us, on hardware configurations, drivers, all that stuff....
First thing we check for, which applies for all the Reallusion software ....is to make sure all your drivers are up to date, your os is up to date.....
hopefully while you check that...someone else with more first hand experience on CT7 can chime in and give you more specific suggestions related to that particular product.
We are going through it on the iclone side of things with people's video cards and iclones minimum requirements. It's not doa software, it's having everything set correctly with the proper drivers and os....and making sure antiviruses are not interfering.
I hope this helps.
Cheers!
☯🐉
"To define Tao is to defile it" - Lao Tzu
Edited
9 Years Ago by
planetstardragon